Headset
Your phone supports four- or six-wire headset jacks for wired headsets. For information about purchasing
headsets, see Headset Support, on page 15.
You can use a headset with all of the controls on your phone, including the Volume button and Mute .
Then...If you want to...
Press ( ) to toggle headset mode on and off. Typically, headset is
assigned to button 23.
Toggle headset mode on and off
Lift the handset (without pushing any buttons).Switch to a handset
Press the Volume button during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
Adjust the volume level for a call
If you use AutoAnswer, see AutoAnswer with Headset or Speakerphone, on page 57.
Wideband Headset
If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable
the wideband setting on your phone (this setting is disabled by default). To access the setting, choose ( )
> Settings > User Preferences > Audio Preferences > Wideband Headset.
If the Wideband Headset setting shows as dimmed, then you cannot control this setting.
Check with your system administrator to be sure your phone system is configured to use wideband. If the
system is not configured for wideband, you may not detect any additional audio sensitivity even when using
a wideband headset. To learn more about your headset, refer to the headset documentation or contact your
system administrator for assistance.
Speakerphone
Many of the actions you can take to dial a number or answer a call will trigger speakerphone mode
automatically, assuming that the handset is in its cradle and (headset) is not lit.
Then...If you want to...
Press .
Toggle speakerphone mode on or
off
Lift the handset (without pushing any buttons).Switch to a handset
Press the Volume button during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
Adjust the volume level for a call
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
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Handset, Headset, and Speaker
Headset