Cisco 7931G User Manual

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If you work in a contact center or similar environment, you can create, update, and delete your own
prerecorded greeting that plays automatically if Agent Greeting is configured on your phone. For more
information, contact your system administrator.
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A Call Chaperone user cannot answer an incoming call while the calls are being chaperoned.
Call Disconnect
To end a call, simply hang up. Here are some more details.
Then...If you want to...
Return the handset to its cradle. Or press EndCall.Hang up while using the handset
Press ( ). Or, to keep headset mode active, press EndCall.
Hang up while using a headset
Press or EndCall.
Hang up while using the speakerphone
Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call
information area and the corresponding line button flashes green . With a shared line, when you place a
call on hold, the line button flashes green and the phone displays the local hold icon. When another phone
places a call on hold, the line button flashes red and the phone displays the remote hold icon .
If another user put a shared line on hold, its associated line button displays (flashing). You (and anyone
else sharing that line) can resume the call.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing
after a certain period of time. The “reverting” call remains on hold until you resume it or until Hold Reversion
times out.
Your phone indicates the presence of a reverting call by:
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Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
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Briefly displaying a Hold Reversion message in the status bar at the bottom of the phone screen.
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Displaying the animated Hold Reversion icon next to the caller ID for the held call.
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Displaying a line button (flashing, depending on the line state).
Tips
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Engaging the Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.
•
If you receive an alert for an incoming call and a reverting call at the same time, by default your phone
shifts the focus of the phone screen to display the incoming call. Your system administrator can change
this focus priority setting.
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
24
Calling Features
Call Disconnect

Cisco 7931G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Wall mountable	Yes
Electromagnetic compatibility	FCC Part 15 (CFR 47) Class B, ICES-003 Class B, EN55022 Class B, CISPR22 Class B, AS/NZS CISPR 22 Class B, CISPR 24, VCCI Class B, EN55024, EN 50082-1, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1
Wi-Fi	No
Networking standards	IEEE 802.1Q, IEEE 802.1af, IEEE 802.1p
Ethernet LAN interface type	Fast Ethernet
Supported network protocols	DHCP, TFTP, CDP
Lines quantity	24 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Voice codecs	G.711a, G.729A, G.729B, G.729ab
Volume control	Digital
Display resolution	192 x 64 pixels
Display number of lines	3 lines
Display number of colors	Monochrome
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Safety	(UL) 60950, (CSA) C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS60950, TS 001
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	229 mm
Width	203 mm
Height	178 mm
Weight	1360 g