Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number
Procedure
Step 1
During a call, press the Assisted Directed Call Park button displaying an idle Line Status indicator .
Step 2
To retrieve the call, press the flashing Assisted Direct Call Park button.
If your administrator has not configured a reversion directory number, the parked call reverses to the phone
that parked the call.
Hunt Groups
If your organization receives a large number of incoming calls, you may be a member of a hunt group, which
includes a series of directory numbers that share the incoming call load. When the first directory number in
the hunt group is busy, the system hunts for the next available directory number in the group and directs the
call to that phone.
When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging
out of hunt groups.
Tip
•
Logging out of hunt groups does not prevent nonhunt group calls from ringing your phone.
•
When logged in, the Hunt Group button is lit.
Log In and Out of Hunt Groups
Procedure
Step 1
Press HLog. You are now logged into the Hunt Group.
Step 2
Press HLog. Your phone screen displays Logged out of Hunt Group.
Shared Lines
Your system administrator may ask you to use a shared line if you:
•
Have multiple phones and want one phone number
•
Share call-handling tasks with coworkers
•
Handle calls on behalf of a manager
Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
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Calling Features
Hunt Groups