Cisco 7960 - Page 7

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Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
78-10453-04
Contents
Configuring Ports 5-25
Configuring the SW Port 5-26
Configuring the PC Port 5-27
CHAPTER 6 Configuring Cisco IP Phones, Users, and Features in Cisco CallManager 6-1
Configuring Cisco IP Phones in Cisco CallManager 6-2
Adding Users to Cisco CallManager 6-5
Modifying Phone Button Templates 6-5
Possible Phone Button Template Configurations 6-6
Updating Button Labels 6-7
Configuring Corporate Directories 6-8
Setting Up User Services 6-8
Providing Information to End Users 6-9
CHAPTER 7 Troubleshooting the Cisco IP Phone 6-1
Obtaining Status, Model, and Version Information 6-1
Displaying Statistics for Current Call 6-2
Viewing Status Messages 6-3
Displaying Network Statistics 6-8
Verifying Model and Serial Number 6-10
Verifying Firmware Version 6-11
Resetting the Cisco IP Phone 6-12
Erasing Local Configuration 6-13
Updating Firmware Version 6-14
Resolving Startup Problems 6-15
Symptom: Cisco IP Phone Does Not Start Up and LCD Screen Does Not
Display
6-16