Configure Missed Call Indication with the Configuration Utility
If a user is not on an active or held call and misses a call, the user needs to know about the missed call. To
alert the user, configure the Handset LED Alert field on the Configuration Utility page. If you set this field
to Voicemail, Missed Call, the LED on the Handset will turn on when the user has recently missed a call.
Procedure
Step 1
On the Configuration Utility page, select Admin Login > Advanced > Voice > User.
Step 2
In the Supplementary Services section, choose Voicemail, Missed Call in the Handset LED Alert drop-down
list box.
The user can select User Login > Voice > User.
Step 3
Click Submit All Changes.
Enable Do Not Disturb
You can allow users to turn the do not disturb feature on or off. The caller receives a message that the user is
unavailable. Users can press the Ignore softkey on their phones to divert a ringing call to another destination.
If the feature is enabled for the phone, users turn the feature on or off with the DND softkey.
Procedure
Step 1
On the Configuration Utility page, select Admin Login > advanced > Voice > User.
Step 2
In the Supplementary Services section, choose Yes in the DND Setting drop-down list box.
Step 3
Click Submit All Changes.
Configure Synchronization of DND and Call Forward
Enable synchronization of Do Not Disturb (DND) and Call Forward to allow changes to these features that
are made on the phone to be made on the server. Changes made on the server are also made on the phone.
Procedure
Step 1
On the Configuration Utility page, select Admin Login > advanced > Voice > Ext [n] (where [n] is the
extension number).
Step 2
In the Call Feature Settings section, set the Feature Key Sync field to Yes.
Step 3
Click Submit All Changes.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
89
Call Features Configuration
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