Cisco IP Phone 6851

CHAPTER 13
Maintenance
•
Basic Reset, page 221
•
Factory Reset the Phone with the Web UI Button, page 222
•
Voice Quality Monitoring, page 222
•
Voice Quality Reporting, page 223
•
Cisco IP Phone Cleaning, page 225
•
View Phone Information, page 225
•
Reboot Reasons, page 225
•
Phone Behavior During Times of Network Congestion, page 226
Basic Reset
Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 18: Basic Reset Methods
ExplanationActionOperation
Resets any user and network setup changes that
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Press Applications and choose
Admin Settings > Restart.
Restart phone
Restores phone configuration or settings to
factory default.
To reset settings, press Applications
and choose Admin Settings >
Factory Reset.
Reset settings
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
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