Cisco IP Phone 6851

DescriptionParameter
Enables secured calls on an extension. Options are:
•
Optional: The phone maintains the current behavior for secure
calls.
•
Required: The phone rejects nonsecure calls from other phones.
Secure Call Option
ACD Settings
DescriptionParameter
Enables the phone for Automatic Call Distribuion (ACD). Select Yes
to enable or No to disable.
Default: No
Broadsoft ACD
Enables the phone to display details of a call center call. Select Yes to
enable or No to disable.
Default: No
Call Information Enable
Enables the user to add a disposition code. Select Yes to enable or No
to disable.
Default: No
Disposition Code Enable
Enables the user to trace the last incoming call. Select Yes to enable or
No to disable.
Default: No
Trace Enable
Enables the user to escalate a call to a supervisor in case of emergency.
Select Yes to enable or No to disable.
Default: No
Emergency Escalation Enable
Displays the call center status and the agent status. Select Yes to enable
or No to disable.
Default: No
Queue Status Notification Enable
Proxy and Registration
DescriptionParameter
SIP proxy server and port number set by the service provider for all
outbound requests. For example: 192.168.2.100:6060.
The port number is optional.
Default: 5060
Proxy
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
199
Cisco IP Phone Web Page