Cisco IP Phone 6851

Enable Remote Call Recording with SIP INFO
You can enable call recording on a phone so that your user can record an active call. The recording mode
configured on the server controls the display of the recording softkeys for each phone.
Table 14: Recording Mode and Recording Softkeys
Recording Softkeys Available on the PhoneRecording Mode in Server
No softkeys available.
Your user can't control recording from the phone.
Recording starts automatically when a call is
connected.
Always
Record
When a call is connected, recording starts
automatically but the recording is not saved until the
user presses the Record softkey. Your user sees a
message when recording state changes.
On Demand
Record
StopRec
The recording only starts when your user presses the
Record softkey. Your user sees a message when
recording state changes.
On Demand with User Initiated Start
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Table 15: Recording Icons
MeaningIcon
Recording in progress.
Before You Begin
You need to set up call recording on the call control system.
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
126
Enable Remote Call Recording with SIP INFO