9. Troubleshooting
There may be various reasons behind receiver problems. Check the receiver according to the
procedures described below. If you can‟t solve your problem even after following the
troubleshooting procedures, please contact the dealer, Do not open the receiver cover, it may
cause a dangerous situation.
1) No message display on the front panel
The power cord is not plugged in。
Check that the power cable is plugged in to the wall outlet
2) No picture or sound
--Wrong connection of the audio / video output of the receiver to TV
Connect the audio / video output of the receiver to TV correctly
-- Wrong connection for the satellite antenna
Connect the antenna cable correctly
-- No or bad signal message appears
Check other device connected between antenna and the receiver, or adjust the antenna position
--Audio muting
Press the MUTE button
--TV power
Turn TV on
3) No picture
-- The receiver can’t receiver the signal
Check the antenna cable, replace the cable‟ or connect the cable to the receiver tightly
--Incorrect values of some tuner parameters
Set the values of tuner parameters correctly. Refer to the installation menu
4） No or bad signal
--The UHF Antenna is not pointing
Adjust the antenna
--Signal too strong
Connect the signal attenuator to the signal input
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