Clear-Com Eclipse HX-PiCo User Manual

User Guide| Eclipse HX-Median
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5 Using the Eclipse HX-Median
This chapter describes how to operate the Eclipse HX-Median matrix frame,
including its CPU cards and interface cards.
Note: For an overview of the Eclipse HX-Median, see 3 Overview.
5.1 Creating and storing system configurations
A configuration is a complete set of operating parameters for the system which
includes talk and listen paths for each connected intercom device.
Depending on the interface cards and modules installed, the configuration can
include more complex features such as paging, call signaling, interrupt foldback
(IFB), ISO, groups, automatic DTMF dialing, and routing.
When an external computer is connected to the matrix, you can:
 Retrieve the current configuration information stored in the CPU
microprocessor’s memory and display the configuration in EHX.
 Apply the current configuration, modify it, or create a new configuration
in EHX.
If you create more than one configuration, you can store the unused
configurations on the computer’s hard disk or on CD-ROM for later use.
Note: The CPU card in the Eclipse HX-Median stores up to four complete
configurations. You can apply a configuration directly from the CPU card or from
the connected PC.
5.2 Setting the default IP Address
To reset the CPU LAN ports to their default IP addresses, press and hold the
ENG and FULL RESET buttons on the CPU front card until the card resets.
Note: Do not release the ENG and FULL RESET buttons until the CPU card LED panel
shows either an A or a B.
The LAN1 Ethernet port is reset to the factory default address of
169.254.0.100 and the second Ethernet port to the 0.0.0.0 (blank) address.
The LAN1 reverts to a link local address of 169.254.0.100 only after trying and
failing to acquire an IP address from the network at startup.
The LAN1 defaults to the DHCP mode of operation. This mode of operation is not
to be used once the frame is operational as it delays the start-up of the frame
following any reset.

Clear-Com Eclipse HX-PiCo Specifications

General

Network Protocol	Ethernet
Frame Size	1U
AES67 Ports	0
GPIO Ports	8
Operating Temperature	0°C to 40°C

Summary

Important Safety Instructions

Safety Symbols

Explains warning icons and safety precautions for electrical hazards.

Overview of Eclipse HX-Median

Eclipse HX-Median

Introduces the HX-Median matrix, its components, and physical layout.

Power supplies

Explains the redundant dual power supply system for the matrix.

Main features of the Eclipse HX-Median

Lists the key capabilities and features of the HX-Median matrix.

CPU card

Describes the function and role of the CPU card in the system.

Interface cards

Overview of the different types of interface cards available for the matrix.

EHX configuration software

Explains the EHX software for system configuration and management.

Installing the Eclipse HX-Median

Before you begin the installation

Outlines prerequisites and initial checks before installing the matrix.

Installing the Eclipse HX-Median

Step-by-step guide for physically installing the matrix.

Installing the power supplies

Procedure for connecting the matrix power supply units.

Installing the rear panels

Guidance on installing rear connector panels for interface cards.

Installing CPU cards

Process for installing CPU cards into the matrix frame.

Installing interface cards

Procedure for installing various interface cards into the matrix.

Installing an interface card to the matrix frame

Step-by-step guide for inserting interface cards.

Removing an interface card from the matrix frame

Steps for safely removing interface cards.

Configuration

Steps for configuring interface cards in EHX software.

Wiring audio devices to the matrix frame

Guidelines for connecting external audio devices.

Wiring panels to the matrix frame

Instructions for connecting user panels to the matrix.

Wiring CPU card interfaces

Explains connections for CPU card ports.

CPU card interface connectors

Using the Eclipse HX-Median

Creating and storing system configurations

How to manage system configurations using EHX software.

Setting the default IP Address

Using the CPU card Ethernet ports

CPU card fail-safes

CPU card lights and controls

MVX-A16 analog card front-panel lights and controls

Diagnosing power supply problems

Guide for troubleshooting power supply issues.

Conditions that cause an alarm

Lists conditions that trigger system alarms.

Main alarm light

Auxiliary alarm lights

Power supply lights

Connecting the matrix frame

General guidance on connecting the matrix frame.

Eclipse HX-Median rear connector panels

Connecting the CPU Card

Connecting interface cards

E-MADI64 card

E-MADI64 front panel lights and controls

E-MADI64 rear panel connectors

Setting up the E-MADI64 card

Step-by-step guide for installing and configuring the E-MADI64 card.

Connecting a Word Clock source

Connecting a video source

Connecting E-MADI 64 Audio (using Coaxial or Fiber cable)

V-Series Panels on E-MADI

Configuring binaural audio with E-MADI cards

Configuring binaural panel audio in software

Set the EHX Audio Mixer screen option for binaural audio routing

Upgrading the E-MADI64 card

Instructions for upgrading the E-MADI64 card firmware.

E-FIB fiber card

E-FIB front panel lights and controls

E-FIB rear panel lights and connectors

Configuring a fiber optic connection

Guide on setting up fiber optic connections for matrix linking.

Simplex fiber cabling

Information on simplex fiber cabling configurations for redundancy.

Single card set redundancy

Dual card set redundancy

Fault tolerance

Single Card Set Redundant System: fiber redundancy

E-QUE E1/T1 card

E-QUE front panel lights and controls

E-QUE rear panel connectors

E-QUE interface card applications

FreeSpeak/CellCom/FreeSpeak II application

E1 Trunk and Direct Modes

Explains E1 connectivity modes for trunking and direct connections.

T1 trunking

Information on using the E-QUE card for T1 trunking.

Trunking failover

IVC-32 card for IP-based connections

IVC-32 front panel lights and controls

IVC-32 rear panel connectors

IVC-32 interface applications

LMC-64 metering card

LMC-64 front panel lights and controls

LMC-64 rear panel connectors

LMC-64 interface applications

E-Dante64-HX card

Using the E-DANTE64-HX card

Guide on operating and routing audio with the E-Dante64-HX card.

Install the Dante card on your matrix and connect Primary and Secondary networks

Instructions for card installation and network setup.

E-DANTE64-HX front panel lights and controls

E-DANTE64-HX rear panel lights and controls

Network configuration

Details on IP addressing and network setup for Dante.

Installing a replacement or backup card

Procedure for replacing or adding a Dante card.

Upgrading your E-DANTE64-HX card

Guide for updating the card's firmware.

Upgrade EHX E-DANTE64 firmware

Steps to upgrade the EHX firmware component of the card.

Upgrade Dante firmware

Steps to upgrade the Dante firmware component of the card.

Troubleshooting: Sample rate

How to resolve sample rate mismatches for Dante audio.

Troubleshooting: I need to find the E-Dante64 card’s IP address

Steps to find the card's IP address and resolve connectivity issues.

Make sure both devices are on the same subnet

Reset the IP address of the Dante Controller.

Maintaining the Eclipse HX-Median

Routine maintenance recommendations

Recommended tasks for regular system upkeep.

Fail-Safe modes

Features that enhance system reliability and prevent failures.

Dual power supplies

Explanation of the redundant power supply system.

Hot patchability

Fail-Safe communication

Troubleshooting

General guide for diagnosing and resolving system issues.

Troubleshooting power supply problems

Steps to diagnose and fix power supply related issues.

Power supply lights on a component

Example power supply issues

Common scenarios and solutions for power supply problems.

Troubleshooting data issues

Steps to diagnose and resolve issues with data flow.

Analog port card (MVX-A16) Reset button

CPU card Reset button

CPU card Full Reset button

Example data issues

Common data flow problems and their solutions.

Specifications

E-MADI64 interface front card

E-QUE interface front card

IVC-32 interface front card

E-Dante64-HX sample rates and available channels

Analog port card (MVX-A16) (cards Mark 1. & Mark 2.)

Minimum PC requirements (for EHX software)

Minimum hardware requirements for running EHX software.

Recommended PC requirements (for EHX software)

Recommended hardware for optimal EHX software performance.

Power supply unit