9.5 3.5G Server Router Setup
1. Q: Why does the setting page of the 3.5G server router will automatically shut down without
any warning?
A: Please click on Logout first > Close your browser > Re-open the browser > login the
administration page.
2. Q: How to setup DHCP?
A: DHCP is widely used on large local area network. The 3.5G server router can manage and
assign the IP address from 2 to 253. Without DHCP, users need to setup IP address for each
computer manually. Please login the administration page, you can setup DHCP under IP
Config > LAN.
3. Q: How can I upgrade the firmware of the 3.5G server router?
A: You can visit the official website to download the firmware. Open the administration page; you
can upgrade the firmware under the section of System Management.
4. Q: My 3.5G server router can’t connect to ISP, why?
A:
1. Please check the power of Cable/XDSL modem.
2. Please check the connection of Cable/XDSL modem.
3. Check the LED status of WAN to make sure Cable/XDSL modem is connecting with 3.5G
server router.
If your ISP requires username and password, please make sure they are correct. The ISP will
use there to identify users if the network service uses DHCP without authentication.
5. Q: I can ping the computer outside the local area network, but I can’t use the Internet.
A: Check the DNS settings on your computer. If your computer is the client of DHCP, please
remove any DNS setting. Let the 3.5G server router assign DNS setting to clients.
6. Q: The 3.5G server router can’t save settings after I click the Apply button.
A: The 3.5G server router should save the settings immediately after the Apply button is clicked. If
the situation occurs, we suggest you to reboot the machine.
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