coatmaster Flex
11.3. Frequently Asked Questions (FAQs)
Keyword
Reason
No start
My coatmaster® Flex does not turn on.
Battery almost empty.
•
Recharge battery.
Sudden shut-
down
My coatmaster® Flex immediately shuts down after triggering a flash.
If it happens rarely,
• Leave it and restart the device.
If it happens regularly,
•
Return Flex to your service partner given on page 2.
Fan not running
The fan of my coatmaster® Flex is not running.
Measurements will become unstable.
•
Send the device back to your service partner (page 2) for repair.
without
coatmaster® Flex triggers a flash or multiple flashes without pressing the trigger
button.
•
Strong magnetic field (i.e. spark of powder coating gun).
Unstable results
Unstable measurements or varying thickness values when using the coatmaster®
Flex.
•
coatmaster® Flex is too hot.
Search for a cooler measuring environment, allow the coatmaster® Flex to cool
down, and never leave
the coatmaster® Flex in direct sunlight for an extended
period of time.
•
Parts to be measured are too far away.
Follow the instructions regarding sample distance in
section 9.
.
•
Wrong flash intensity selected.
Select the appropriate color in the calibration menu (
see section 8.4.
).
9: Frequently Asked Questions
11.4. Hotline
Technical Support for coatmaster® Flex: contact details on page 2.
12. Storage and Transportation
To ensure that your coatmaster® Flex is always protected from dust, dirt, moisture and damage, always
58
store the measurement device, router, and batteries safely in the transport case when not in use.
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