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Solving Diskette/Diskette Drive Problems
Some common causes and solutions for diskette/diskette drive
problems are listed in the following table:
Diskette/Diskette Drive Problems and Solutions
Problem Possible Cause Solution
Diskette drive
indicator stays on.
Diskette is damaged. Run ScanDisk on the
diskette. Click Start,
Programs, Accessories,
System Tools, ScanDisk,
and follow the directions.
Diskette is incorrectly
inserted.
Remove diskette and
reinsert.
Diskette drive
cannot write to a
diskette.
Diskette is write-
protected.
Disable the write-protect
feature or use a diskette
that is not write-protected.
Computer is writing to
the wrong drive.
Check the drive letter in the
path statement.
Not enough space is left
on the diskette.
Use a larger diskette.
Diskette drive has been
disabled.
Enable diskette drive
through the Device Manager
in the Systems icon on the
Control Panel or through
F10 setup. See the online
Compaq Reference Guide
for more information.
Diskette is not
formatted.
Format the diskette.
Diskette drive
cannot read a
diskette.
Wrong type of diskette is
being used.
Use the type of diskette
required by the drive.
Diskette has a bad
sector.
Copy files to hard drive or
another diskette. Reformat
the bad diskette.
Diskette has been
disabled.
Enable diskette via the
Device Manager in the
Systems icon on the Control
Panel or through F10 setup.
Diskette is not
formatted.
Format the diskette.
11-6
Troubleshooting
Part Number: 262446-001 Writer: Dianne Fielden Saved by: Johnnie Abercrombie
Saved Date: 09/17/96 07:49 AM File Name: CH11.DOC