. . . . . . . . . . . . . . . . . . . . . . . . .
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are
listed in the following table. Chapter 10, "Diagnostics," also may
help you solve hard drive problems.
CAUTION: Remove or install the hard drive only when the computer is
off, unplugged, and the battery pack is removed. Do not remove or
install a hard drive while the computer is on, in Standby (Suspend), or
in Hibernation.
Hard Drive Problems and Solutions
Problem Possible Cause Solution
Reading the hard
drive takes an
unusually long time
after restarting the
computer.
System entered
Hibernation due to
low-battery condition
and is now exiting
from it.
Give the system time to
restore the previously saved
data to its exact state before
Hibernation.
Hard drive error
occurs.
Hard drive has bad
sectors or has failed.
Run ScanDisk utility; check
the box "Automatically fix."
Reformat the hard drive.
Contact your Compaq
authorized service provider.
CAUTION: You should maintain an up-to-date backup of your hard
drive at all times in case of errors or failures.
Troubleshooting
11-7
Part Number: 262446-001 Writer: Dianne Fielden Saved by: Johnnie Abercrombie
Saved Date: 09/17/96 07:49 AM File Name: CH11.DOC
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