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Chapter 11
Troubleshooting
This chapter provides information on how to identify and correct
some common hardware, memory, and software problems. It also
explains several types of common messages that can be
displayed on the screen. Troubleshooting information is provided
on the following pages for:
■
Battery
■
PCMCIA (PC Card)
■
Diskette/Diskette drive
■
Power
■
Hard drive
■
Printer
■
Hardware installation
■
Display screen
■
Keyboard/Numeric keypad
■
Software application
■
Memory
■
Sound
■
Monitor
■
Trackball/Mouse
Checklist
If you encounter some minor problem with your computer or
software application, go through the following checklist for pos-
sible solutions before running the diagnostic utilities:
■
Is the computer connected to an external power source, or
does it have a fully charged battery pack installed?
■
Is the computer turned on and the power/standby indicator
light on?
■
Are all cables connected properly and securely?
■
Have you installed printer drivers for each application?
■
Did the diskette drive contain a non-bootable diskette when
you turned on the computer?
If correcting the items on this checklist does not solve the
problem, you may wish to run the Computer Checkup utility.
Refer to Chapter 10, "Diagnostics."
Troubleshooting
11-1
Part Number: 262446-001 Writer: Dianne Fielden Saved by: Johnnie Abercrombie
Saved Date: 09/17/96 07:49 AM File Name: CH11.DOC
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