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Solving Hardware Installation Problems
Some common causes and solutions for hardware installation
problems are listed in the following table.
Hardware Installation Problems and Solutions
Problem Possible Cause Solution
New device is not
recognized as part of
the computer system.
Standby was not
initiated before
device was con-
nected.
Initiate Standby, connect the
device, and then exit
Standby.
The system did not
automatically
configure the new
device.
Check the documentation
that came with the new
device to determine if any
device drivers are necessary.
If so, install the correct
device drivers.
To view the status, change
drivers, or change the
configuration, go to the
Device Manager in the
Systems icon on the Control
Panel. Click the plus sign
next to the type of hardware,
then double-click the
hardware to view the device
configuration.
Cables of new
external device are
loose or power cables
are unplugged.
Ensure that all cables are
properly and securely
connected.
Power switch of new
external device is not
turned on.
Place the computer in
Standby by pressing the
power button. Turn on the
new external device. Press
the power button again to
exit Standby. This enables
the system to recognize the
device.
Device is not seated
properly.
Turn off the computer and
reinsert the device.
11-8
Troubleshooting
Part Number: 262446-001 Writer: Dianne Fielden Saved by: Johnnie Abercrombie
Saved Date: 09/17/96 07:49 AM File Name: CH11.DOC
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