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10-2
Diagnostics
Part Number: 262446-001 Writer: Dianne Fielden Saved by: JohnnieA
Saved Date: 02/26/96 10:45 AM 12:20 PM File Name: CH10.DOC
Running Computer Checkup (TEST)
Computer Checkup (TEST)
is a utility that determines if the various computer devices are
recognized by the system and functioning properly. Running
Computer Checkup is optional but advisable after installing or
connecting a new device
You can display, print, or save the information generated by
Computer Checkup. Your Compaq authorized reseller or service
provider may ask you to run this utility to assist in analyzing the
system. This information allows the service provider to reproduce
the same environment on another computer for testing.
It is also recommended that you run Computer Checkup and have
the printed report available before placing a call to Compaq
Customer Support.
To run Computer Checkup, follow these steps:
1. Connect the AC Adapter and use it with the computer during
these procedures. A low-battery condition could initiate Standby
(Suspend) and interrupt the program.
2. Turn on only the external devices that you want to test. Connect
the printer if you want to use it to log error messages.
3. Turn on or restart the computer by pressing
Ctrl+Alt+Delete.
4. As soon as the cursor is displayed in the upper-right corner of
the screen, press
F10.
IMPORTANT
:
The cursor is displayed on the screen for about two
seconds. If you do not press
F10
during this time, you must
restart the computer and try again.
5. If prompted, select a language.
The Configuration and Diagnostics menu is displayed.
6. Select Computer Checkup (TEST). A test option menu is
displayed.
7. Select the View Device List option. A list of the installed
Compaq devices is displayed.
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