Compaq Armada 1100 - Page 11

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xii Contents
Writer: Dianne Fielden - Saved by: Johnnie Abercrombie - Saved date: 09/25/97 2:32 PM
Part Number: 262446-001 - File name: TOC.DOC
Chapter 10
Diagnostics
Accessing Diagnostics ..........................................10-1
Accessing Diagnostics from Windows ..............................10-1
Running Computer Checkup (TEST).......................................10-2
Running the View System Information(Inspect Utility)...........10-4
Chapter 11
Troubleshooting
Checklist ..................................................................................11-1
Interpreting Messages on the Screen........................................11-2
Solving Minor Problems ..........................................................11-2
Solving Battery Problems..................................................11-3
Solving Diskette/Diskette Drive Problems ........................11-6
Solving Hard Drive Problems............................................11-7
Solving Hardware Installation Problems ...........................11-8
Solving Keyboard and Embedded Numeric
Keypad Problems...............................................................11-9
Solving Memory Problems..............................................11-10
Running the Monitor Self-Test........................................11-10
Solving PC Card (PCMCIA Card) Problems...................11-11
Solving Power Problems .................................................11-13
Solving Printer Problems.................................................11-14
Solving Display Screen Problems....................................11-15
Solving Software Application Problems..........................11-17
Solving Sound Problems .................................................11-17
Solving Trackball/Mouse Problems.................................11-18
Cleaning the Trackball.....................................................11-20
Cleaning the Trackball Assembly....................................11-21
Servicing the Computer..........................................................11-23
Preparing for a Call to Customer Support ..............................11-23