11-4
©
200706
DAVIE XDc II
Troubleshooting
Solution:
Place CD in DVD drive
CD is damaged.
Solution:
Insert an undamaged DAVIE XDc II CD into the DVD drive and try again.
DVD drive not initialized.
Solution:
Check if the drive is inserted correctly.
Files are not copied to the location on the Floppy, CD-R or USB-stick where
DAVIE XDc II expects them.
Solutions:
Navigate to the appropriate folder's label file and click OK.
11.3.2 CD incompatible with Base-CD
After confirming to update, the DAVIE XDc II compares the compatibility version
of the Application and Parts Rapido Subset CD with the Runtime version. If the
compatibility does not match the following screen will be displayed.
Figure 11-2 Data CD incompatible with Base-CD
Possible causes for these problems are:
Wrong Application or Parts Rapido Subset update.
Runtime is out of date.
Solution:
Check the latest version information on the Dealernet and install the latest
software if available.
If the DAVIE XDc II is up to date, contact the local helpdesk.
11.3.3 Problems with application data
Problem:
If, after starting "Direct Testing" or "Guided Diagnosis", the system tries to load
up application data, but cannot find the right version or any data, the following
message box will be displayed:
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