DAF DAVIE XDc II User Manual

©
200706 11-9
Troubleshooting
DAVIE XDc II
11.5 Fault Report to Local helpdesk
If you cannot fix or resolve the problem, please contact the Helpdesk by phone
or by e-mail.
Describe the fault characteristics (message, etc.) as precisely as possible,
when it occurred and what you were doing when it occurred, what you have
done to localize the problem, the results of your actions and the following basic
information:
1. Laptop type and Serial No.
2. VCI type and Serial No.
3. Used or installed Runtime version ( e.g. V5.3.0)
4. Used or installed Application data (e.g. V29.02)
5. Used or installed Parts Rapido Subset (e.g. V02.52)
6. If a failure message appears, make a screenshot or write down the text or
numbers of the message.
7. The "Helpdesk Log file" and/or a "report file" in the "VCI configuration
Manager".

DAF DAVIE XDc II Specifications

General

Brand	DAF
Model	DAVIE XDc II
Category	Test Equipment
Language	English