Dell C2665dnf - Troubleshooting

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Troubleshooting

35 Troubleshooting Guide ............................................................. 531

529

Main Page

Default Chapter3
- Table of Contents3
- Using the Server Address Book and Server Phone Book18
- Contents23
- Before Beginning25
- As for RSA BSAFE27
- Notes, Cautions, and Warnings27
Dell™ C2665Dnf Color Laser Multifunction Printer User's Guide29
- Conventions29
Finding Information31
Product Features35
About the Printer37
- Front and Rear View37
  - Front View37
  - Rear View38
- Duplex Automatic Document Feeder (DADF)39
- Space Requirements39
- Operator Panel40
- Additional Components40
  - Optional Accessories40
  - Non-Bundled Items40
- Securing the Printer41
- Ordering Supplies41
- Setting up the Printer (Printer Setup)43
Preparing Printer Hardware45
- Removing Tape45
Installing Optional Accessories47
- Installing the Optional 550-Sheet Feeder47
  - Updating Your Driver to Detect 550-Sheet Feeder49
- Installing the Optional Wireless Adapter52
- Configuring the Optional Wireless Adapter55
  - Configuring the Wireless Adapter Using Dell Printer Setup55
  - Configuring the Wireless Adapter Without Using Dell Printer Setup56
- Reconfiguring the Wireless Setting59
  - Reconfiguring the Wireless Setting Using Dell Printer Configuration Web Tool59
  - Reconfiguring the Wireless Setting Using Dell Printer Setup60
Connecting Your Printer61
- Connecting Printer to Computer or Network62
  - Direct Connection62
  - Network Connection63
- Connecting the Telephone Line63
- Turning on the Printer65
- Setting Initial Settings on the Operator Panel65
Setting the IP Address73
- Assigning an IP Address73
- Verifying the IP Settings75
Loading Paper77
Installing Printer Drivers on Windows ® Computers81
- Identifying Printer Driver Pre-Install Status81
  - Changing the Firewall Settings before Installing Your Printer81
- Inserting the Software and Documentation Disc81
- Direct Connection Setup82
- Network Connection Setup85
  - Network Printer Setup on a Local Network85
- Setting up for Shared Printing90
Installing Printer Drivers on Macintosh Computers97
- Installing the Drivers and Software97
  - Adding a Printer on Mac os X 10.5, 10.6, 10.7, or 10.897
  - Configuring Settings98
Installing Printer Drivers on Linux Computers (CUPS)99
- Operation on Red hat Enterprise Linux 5/6 Desktop99
- Operation on SUSE Linux Enterprise Desktop 10102
- Operation on SUSE Linux Enterprise Desktop 11104
Operator Panel111
- About the Operator Panel111
- Basic Operations on the Touch Panel112
  - To Select the Item on the Screen112
  - To Scroll the Screen or the Listed Items112
- About the Home Screen113
- Moving, Adding or Deleting the Tiles114
- Using the Keyboard Displayed on the Touch Panel115
  - To Change the Keyboard Layout116
- Using the Number Pad116
- Printing a Panel Settings Report117
- Changing the Language117
  - When Using the Operator Panel117
  - When Using the Tool Box117
- Setting the Power Saver Timer Option117
- About the Concurrent Jobs Feature118
Dell™ Printer Configuration Web Tool119
- Overview119
- Setting up the Dell Printer Configuration Web Tool120
  - Setting up from Web Browser120
  - Setting up from Operator Panel121
- Starting the Dell Printer Configuration Web Tool122
- Overview of the Menu Items122
- Page Display Format124
- Changing the Settings of the Menu Items126
Understanding the Tool Box Menus187
- Starting the Tool Box187
- Printer Setting Reports187
- Printer Maintenance195
- Diagnosis212
  - Chart Print212
  - Environment Sensor Info213
- Resetting Defaults213
  - When Using the Tool Box213
Understanding the Printer Menus215
- Report / List215
- Connection Status217
  - Disconnecting the Device Connected Via Wi-Fi Direct217
- Admin Settings217
- Language Settings267
  - Keyboard Layout267
  - Panel Language267
Print267
- Private Mailbox268
- Public Mailbox268
- Proof Print268
- Secure Print269
- Secure Fax Receive269
- Tile Settings269
- Copy269
- ID Copy276
  - Save Settings276
- Scan276
- Fax281
  - Fax Settings281
  - Save Settings283
- Print PDF/TIFF283
- Print JPEG283
  - Print Settings283
  - Save Settings286
- Dell Document Hub286
Print Media Guidelines295
- Paper295
- Envelopes297
- Labels298
- Storing Print Media299
- Identifying Print Media and Specifications299
Loading Print Media301
- Capacity301
- Print Media Dimensions301
- Loading Print Media in Tray1 and the Optional 550-Sheet Feeder301
  - Loading Letterhead (Pre-Printed and Pre-Punched Paper)301
- Loading Print Media in the MPF302
  - Loading an Envelope in the MPF304
  - Envelope #10, Monarch, or DL305
- Using the MPF306
- Linking Trays306
- Printing309
- Tips for Successful Printing309
  - Tips on Storing Print Media309
  - Avoiding Paper Jams309
- Sending a Job to Print309
- Canceling a Print Job310
  - Canceling a Job from the Operator Panel310
  - Canceling a Job from a Computer Running Windows310
- Duplex Printing311
  - Duplex Printing with Duplex Unit311
  - Using Booklet Print311
- Using the Stored Print Feature312
  - Overview312
  - Procedures for Printing Stored Print314
- Printing from USB Memory315
- Printing with Web Services on Devices317
- Printing with Wi-Fi Direct319
- Mobile Printing322
  - Android os322
  - Apple Ios322
- Printing with Airprint323
  - Setting up Airprint on Your Printer323
  - Printing Via Airprint323
- Printing with Google Cloud Print323
Copying327
- Loading Paper for Copying327
- Selecting Paper Tray327
- Preparing a Document327
- Making Copies from the Document Glass328
- Making Copies from the DADF329
- Setting Copy Options330
- Using the ID Copy336
- Changing the Default Settings337
- Scanning Overview339
  - Scanning - with Scanner Driver339
  - Scanning - Without Scanner Driver339
- Scanning from the Operator Panel - Scan to PC340
- Scanning from the Operator Panel - Scan to WSD342
  - Printer Setup for Scan to WSD342
  - Procedures for Scan to WSD342
- Scanning Using the TWAIN Driver343
- Scan Settings Tool345
  - IP Address Settings345
  - Password Setting346
- Scanning Using the Windows Image Acquisition (WIA) Driver347
- Scanning to a PC or Server Via SMB/FTP349
- Scanning to a USB Memory362
- Sending an E-Mail with the Scanned Image364
Faxing369
- Specifying the Fax Initial Settings Using the Dell Printer Setup369
- Setting Your Country370
- Setting the Printer ID370
- Setting the Time and Date370
- Changing the Clock Mode371
- Setting Sounds371
  - Speaker Volume371
  - Ringer Volume371
- Specifying the Fax Settings Options371
- Sending a Fax377
- Scanning399
Understanding Your Printer Software407
- Printer Utility Software408
- Address Books409
- App Manager412
  - Preparing to Use the App Manager - Dell C2665Dnf413
  - Using the App Manager - Dell C2665Dnf413
- Status Monitor Widget for Macintosh413
- Status Monitor Console for Linux417
- Creating and Editing the User Accounts425
- Logging in to the User Account426
26 Multiple Desktop429
- Adding a New Tile429
27 Using the Server Address Book and Server Phone Book431
- Preparing the Printer to Access the External LDAP Server431
- Managing Certificates435
- Setting the Features439
- Typefaces and Fonts445
Maintaining Your Printer469
- Conserving Supplies469
- Ordering Supplies469
- Storing Consumables470
- Storing Print Media470
- Replacing the Toner Cartridges471
  - Removing the Toner Cartridge471
  - Installing a Toner Cartridge472
- Replacing the Drum Cartridges473
  - Removing the Drum Cartridge473
  - Installing a Drum Cartridge475
- Replacing the Fusing Unit479
- Replacing the Waste Toner Box490
  - Removing the Waste Toner Box490
  - Installing a Waste Toner Box491
- Cleaning Inside the Printer493
  - Cleaning the CTD Sensor493
  - Cleaning the Raster Optical Scanner (ROS) Window498
- Cleaning the Scanner502
- Cleaning the DADF Feed Roller504
- Adjusting Color Registration504
Removing Options509
- Removing the Optional 550-Sheet Feeder509
- Removing the Optional Wireless Adapter512
Clearing Jams515
- Avoiding Jams515
- Identifying the Location of Paper Jams516
- Clearing Paper Jams from the DADF517
- Clearing Paper Jams from the MPF519
  - If Error Code: 050-112 Appears519
  - If Error Code: 050-129 Appears521
- Clearing Paper Jams from Tray1522
- Clearing Paper Jams from the Fusing Unit523
  - If Error Code: 050-111 Appears523
  - If Error Code: 050-129 Appears525
- Clearing Paper Jams from the Optional 550-Sheet Feeder529
- Troubleshooting531
Troubleshooting Guide533
- Basic Printer Problems533
- Display Problems533
- Printing Problems533
- Print Quality Problems534
  - The Output Is too Light535
  - Toner Smears or Print Comes off536
  - Random Spots/Blurred Images537
  - The Entire Output Is Blank538
  - Streaks Appear on the Output539
  - Part or the Entire Output Is Black540
- Pitched Color Dots540
- Vertical Blanks541
- Ghosting542
- Light-Induced Fatigue543
- Bead-Carry-Out (BCO)544
- Jagged Characters545
- Banding545
- Auger Mark546
- Wrinkled/Stained Paper547
- Damage on the Leading Edge of Paper547
- Jam/Alignment Problems548
  - The Top and Side Margins Are Incorrect548
  - Color Registration Is out of Alignment548
  - Images Are Skewed549
  - Tray1/Optional 550-Sheet Feeder Misfeed Jam550
  - MPF Misfeed Jam551
  - Regi Jam (Exit Sensor on JAM)551
  - Exit Jam (Exit Sensor off JAM)552
  - Tray1/Optional 550-Sheet Feeder Multi-Feed Jam552
  - MPF Multi-Feed Jam553
- Noise553
- Copy Problems554
- Fax Problems555
- Scanning Problems556
- Digital Certificate Problems559
- Problems with Installed Optional Accessories560
- Wi-Fi Direct Problems560
- Scanner Driver/Printer Utility Problems560
- Other Problems561
- Contacting Service561
Appendix563
- Dell™ Technical Support Policy565
Appendix565
- Warranty and Return Policy566
- Contacting Dell566

Dell C2665dnf - Troubleshooting

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