Understanding Printer Messages | 331
033-506 Communication was terminated at the recipient's machine.
The job may have been canceled at the recipient. If the job was not canceled, check
whether the other machine has a problem, and execute the operation again. Check the
status of the recipient’s machine.
033-507 The recipient's machine cannot receive data.
Confirm the recipient's machine (memory is full, machine is being maintained, or other
conditions), and execute the operation again.
033-508 No spooling documents exist at the other machine.
Ask the other party to prepare polling documents, and execute the operation again.
033-509 Fax error.
Try the same operation. If the error still is not resolved, confirm the condition of the other
machine.
033-510 Fax error.
Confirm the condition of the line and the other machine, and execute the operation again.
033-511 Fax error.
Check the following:
• Whether a polling document exists at the other machine
• Whether a document is jammed at the other machine
• Whether the passwords match
033-512 Confirm whether the other party can execute Relay Broadcast.
033-513 Confirm whether the other machine has the Folder feature.
033-514 Fax error.
Ask the sender to resend the fax.
033-516 Fax error.
Confirm the recipient, and then execute the operation again. If receiving, ask the sender to
send again.
033-517 Fax error.
Contact customer support if this failure is repeated.
033-518 Check whether the other machine can correspond to reception of SUB, and execute the
operation again.
033-519 Check whether the other machine can correspond to reception of SEP, and execute the
operation again.
033-520 Check whether the other machine can correspond to reception of PWD/SID, and execute
the operation again.
033-521 Fax error.
Confirm the condition of the machine (memory is full, paper has run out, or other
conditions), and execute the operation again.
033-522 Fax error.
Ask the sender to resend the fax.
033-523 Confirm the connection of the line (Channel 1) and connect it correctly, and then execute
the operation again. When the machine is connected to other device such as a home
gateway and a terminal adapter, confirm whether the device works properly.
033-524 Confirm the connection of the line (Channel 2) and connect it correctly, and then execute
the operation again. When the machine is connected to other device such as a home
gateway and a terminal adapter, confirm whether the device works properly.
033-525 Confirm the connection of the line (Channel 3) and connect it correctly, and then execute
the operation again. When the machine is connected to other device such as a home
gateway and a terminal adapter, confirm whether the device works properly.
033-526 Fax error.
Confirm the model of the sender's machine, and then execute the operation again. If
receiving, ask the sender to send again.
Status Code Cause and Remedy
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