Dexcom SEVEN - Section 8 Troubleshooting

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Seven

™

System User’s Guide | 95

SECTION 8

TROUBLESHOOTING

Table of Contents

Seven Continuous Glucose Monitoring System5
- Seven Continuous Glucose Monitoring System Kit Contents6
- Seven System Checklist/Summary7
- Before You Start10
- Table of Contents11
Introduction15
- Indications for Use16
Important Safety Information17
Section 119
Overview of the Seven System19
- Glossary20
- SEVEN SENSOR Overview23
- SEVEN TRANSMITTER Overview24
- SEVEN RECEIVER Overview25
Section 234
Starting Your Seven Continuous Glucose Monitoring Session34
- Seven Transmitter and Seven Receiver Communication35
- USING a New SEVEN SENSOR37
- Seven Transmitter Attachment43
- STARTING a New SEVEN CONTINUOUS GLUCOSE MONITORING SESSION45
- Seven Sensor Start-Up Period47
  - Problems During the Start-Up Period48
Section 349
Seven System Calibration49
- The Seven System Calibration Prompt (the End of the Start up Period)51
- Auto Upload Calibration53
  - Onetouch Ultra Meter - Seven Receiver Registration53
  - Auto Upload Using the Connection Cable55
- Manual Entry Calibration57
  - For Calibration Using Manual Entry57
- Calibration Troubleshooting59
- Section 461
Section 463
Viewing Your Continuous Glucose Information64
- Glucose Trend Screens66
  - Glucose Trend Screen Information67
- HIGH and Low GLUCOSE ALERTS68
- Low GLUCOSE ALARM (≤55 MG/DL)70
- THE SEVEN SYSTEM and Water71
- Sensor Recalibration/12-Hour Update72
- Missing Glucose Readings - no "Y74
- Missing Glucose Readings75
  - Missing Glucose Readings - " " after Calibration Update/Recalibration76
- Seven System Early Shutoff Screens78
  - Early Shut-Off - Sensor Failure78
Section 580
Ending Your Seven System Continuous Glucose Monitoring Session80
- Continuous Glucose Monitoring Period End81
  - Automatic Sensor Expiration Notification81
  - Manual Sensor Shut-Off83
- Transmitter Removal85
Section 687
Seven Receiver Battery87
- Low BATTERY ALERT88
- Charging the Seven Receiver Battery89
Section 790
Seven Receiver Settings90
- Glucose Alert Settings91
  - High and Low Glucose Alert Levels (Mg/Dl Units)91
  - Receiver Time Screen93
- Setting the Time94
  - Setting the Time (AM/PM Mode)94
  - Time Loss Alert95
- ENTERING a New TRANSMITTER SERIAL NUMBER (SN#)96
- The about Screen98
Section 899
Troubleshooting99
- Problems Uploading Bg Readings100
  - TO YOUR RECEIVER with the CONNECTION CABLE100
- TIME DIFFERENCE between BG METER and RECEIVER101
- Error Code102
- System Recovery103
Section 9104
Seven System Maintenance and Storage104
- Maintenance105
- Storage106
- Cleaning107
Section 10108
Technical Information108
- Device Performance Characteristics109
- The High Glucose Alert116
- Product Specifications132
- FCC Requirements140

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