Dexcom SEVEN - Missing Glucose Readings - no Y

70 | SEVEN
™
CONTINUOUS GLUCOSE MONITORING SYSTEM
No glucose data
Anytime you see the Antenna Symbol “Y” in the Status Box instead of a glucose •
reading the Receiver has “missed” the last glucose reading sent by the Transmitter to
the Receiver.
4.6.1 MISSING GLUCOSE READINGS  NO “Y”
Make sure your Receiver is within 5 feet of the Transmitter/Sensor Pod. If it is not, •
move your Receiver closer and wait at least 5 minutes. e “Y” symbol in the Status
Box should go away and you will receive a glucose reading in the next 5-10 minutes.
If you are still having trouble receiving Seven System readings because of this
•
problem, contact DexCom Technical Support at 1-877-DEXCOM4 (339-2664).