Copyright @ 2011-2015 Dinstar
3 Basic Operation
3.1 Methods to Number Dialing
There are two methods to dial telephone number or extension number:
Dial the called number and wait for 4 seconds for dialing timeout, or dial the called number directly
(the system will judge whether the dialing is completed according to the Digitmap dialplan format).
Dial the called number and press #.
3.2 Call Holding
If a calling party places a call to a called party which is otherwise engaged, and the called party has the call
holding feature enabled, the called party is able to switch to the new incoming call while keeping the
current call holding on by pressing the flash button or the flash hook.
When the called party presses the flash button or the flash hook once again, he or she will switch back to
the first call.
3.3 Call Waiting
If a calling party places a call to a called party which is otherwise engaged, and the called party has the call
waiting feature enabled, the calling party will hear a IVR voice ‘Please hold on,
the subscriber you dialed is busy’ and the called party will hear three beeps.
By pressing the flash button or the flash hook, the called party is able to switch between the new incoming
call and the current call.
3.4 Call Transfer
When a calling party is in conversation with the called party, call transfer allows one of them to shift the
call connection to a third party.