EasyManua.ls Logo

Dinstar DWG2000E User Manual

Dinstar DWG2000E
92 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
DWG2000E/F/G GSM/CDMA VoIP Gateway
User Manual
Shenzhen Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen,
China
Postal Code: 518052
Telephone: +86 755 2645 6664
Fax: +86 755 2645 6659
Emails: sales@dinstar.com, support@dinstar.com
Website: www.dinstar.com www.dinstar.cn

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Dinstar DWG2000E and is the answer not in the manual?

Dinstar DWG2000E Specifications

General IconGeneral
SMSYes
Weight0.5 kg
Protocols SupportedSIP
Power SupplyAC 100-240V, 50/60Hz
Voice CodecsG.723.1
Frequency850/900/1800/1900 MHz
Network InterfaceEthernet
Operating Temperature0°C to 45°C
Storage Temperature-20°C to 70°C
Humidity10% to 90% non-condensing

Summary

Product Description and Features

1.1 Overview of DWG2000E/F/G Gateway

Provides a functional overview of the DWG2000E/F/G VoIP Gateway for various user types.

1.2 Application Scenario

Illustrates a network scenario integrating mobile and fixed networks with the gateway.

1.3 Product Appearance

Details the visual aspects and front/rear views of the DWG2000E unit.

1.4 Functions and Features

Highlights key functions and features of the gateway.

1.4.1 Supported Protocols

Lists supported communication protocols like SIP, STUN, PPPoE, HTTP, and DHCP.

1.4.2 System Functionality

Highlights key system functionalities such as Packet Loss Concealment (PLC).

1.4.3 Industrial Standards Compliance

Enlists various industrial standards met by the gateway, including EN, CE, and FCC.

1.4.4 General Hardware Specifications

Specifies hardware details like power supply, operating temperature, and humidity.

Installation Guide

2.1 Installation Notice

Provides essential installation prerequisites and precautions, including power and network connections.

2.2 Installation Procedure

Outlines the step-by-step process for installing SIM cards and antennas.

2.2.1 SIM Card Installation

Details the physical insertion of a SIM card into the device.

2.2.2 Antenna Installation

Guides on correctly installing the antennas for optimal performance.

2.2.3 Network Cable Connection

Explains how to connect the gateway to the network using Ethernet cables.

Basic Operations and Web Configuration

3.1 IVR Navigator

Introduces the Interactive Voice Response system for basic system settings via dial numbers.

3.2 Basic Operation

Covers fundamental operations like checking IP address and restoring factory settings.

3.2.5 Console Port Access

Describes the use of the console port for maintenance via RS232.

4. WEB Interface Configuration

Details how to access and use the gateway's web interface.

4.1 Accessing the DWG2000E Unit

Guides on accessing the web interface using a browser and the default IP address.

4.2 Parameters Configuration

Explains the structure of the web configuration interface and how to navigate it.

System Information and Statistics

4.3 System Information

Details how to view system status, network, license, and version information.

4.3.1 System Information Details

Provides specific system status, network, and version details.

4.3.2 Mobile Information

Shows details about the GSM/CDMA module status, signal strength, and carrier information.

4.3.3 SIP Information

Displays SIP registration status and port information with the Softswitch or SIP Server.

4.4 Statistics Overview

Provides an overview of various statistics collected by the gateway.

4.4.1 TCP/UDP Statistics

Provides statistics on TCP and UDP packet transmission and reception.

4.4.2 RTP Statistics

Shows RTP statistics including payload type, packet loss, and jitter.

4.4.3 SIP Call History

Records incoming and outgoing call statistics for SIP channels.

4.4.4 IP to GSM Call History

Logs call details for IP to GSM connections, including call failure reasons.

4.4.5 CDR Report

Provides Call Detail Record (CDR) reporting for call analysis, including source, destination, and duration.

4.4.6 Auto Lock BCCH History

Records BCCH history to aid in SIM card registration status analysis.

Network and Mobile Configuration

4.5 Network Configuration

Configures network settings for the gateway.

4.5.1 Local Network Settings

Configures IP address, subnet mask, default gateway, and DNS server settings.

4.5.2 ARP Management

Manages ARP entries to map IP addresses to MAC addresses for network device identification.

4.5.3 VPN Parameter Configuration

Configures VPN parameters for secure remote access, including server and account details.

4.6 Mobile Configuration

Manages various mobile-related settings and features.

4.6.1 Basic Mobile Configuration

Sets fundamental mobile parameters like dial tone gain, select band, and remote API settings.

4.6.2 Mobile Channel Configuration

Manages mobile channel states, call limitations, gain settings, and module resets.

4.6.3 PIN Management

Allows management of SIM card PIN for security and unlocking.

4.6.5 SMSC Configuration

Configures the SMS center number if it cannot be auto-detected by the module.

4.6.6 Send SMS/Receive SMS

Enables sending SMS messages and configuring encoding and destination.

4.6.7 USSD Operations

Manages Unstructured Supplementary Service Data (USSD) requests and replies for mobile services.

4.6.8 Carrier Selection

Allows selection of the GSM/CDMA carrier, either automatically or manually.

4.6.9 BCCH Configuration

Configures Broadcast Control Channel (BCCH) settings for signal strength and frequency detection.

4.6.10 Call Forwarding

Configures call forwarding rules for unconditional, busy, or unreachable scenarios.

4.6.11 Call Waiting

Enables or disables call waiting functionality for mobile channels.

4.6.12 SIM Mode Selection

Selects the SIM card installation mode: Local, SIM Box, or SIM Bank.

4.6.13 Cloud Server Configuration

Configures connection to the Dinstar Cloud server for centralized management and SIM Bank integration.

Routing and Manipulation Configurations

4.7 Routing Configuration

Sets up rules for directing calls based on number manipulation.

4.7.1 Routing Parameter Setup

Sets global routing parameters that affect number manipulation for IP-to-Tel and Tel-to-IP calls.

4.7.2 IP-to-Tel Routing Rules

Configures rules for routing calls from IP to Tel, specifying source, destination, and prefixes.

4.7.3 Tel-to-IP Routing Rules

Configures rules for routing calls from Tel to IP, defining source, destination, and prefixes.

4.8 Manipulation Configuration

Defines rules for manipulating numbers during call routing.

4.8.1 IP-Tel Destination Number Manipulation

Defines rules for changing called numbers in IP-to-Tel calls, including stripping and adding digits.

4.8.2 Tel-IP Source Number Manipulation

Defines rules for changing caller numbers in Tel-to-IP calls, including stripping and adding digits.

4.8.3 Tel-IP Destination Number Manipulation

Defines rules for changing called numbers in Tel-to-IP calls, including stripping and adding digits.

Operation and Trunk Configurations

4.9 Operation Settings

Configures operational rules for call handling.

4.9.1 IP-Tel Operation Rules

Configures operations for IP-to-Tel calls, such as allowing, forbidding, or authenticating calls.

4.9.2 Tel-IP Operation Rules

Configures operations for Tel-to-IP calls, including call back, auto call, and authentication.

4.10 Port Group Configuration

Manages port groups, allowing selection of multiple ports for specific operations.

4.10.1 Port Group Management

Manages port groups, allowing selection of multiple ports for specific operations.

4.11 IP Trunk Configuration

Configures connections to remote Softswitch or SIP servers.

4.11.1 IP Trunk Setup

Configures remote IP trunks for connecting to Softswitch or SIP servers.

4.11.2 IP Trunk Grouping

Organizes IPs into groups for referenced routing and number manipulation.

System and SIP Parameter Configuration

4.12 System Configuration

Manages system-wide settings and parameters.

4.12.1 Service Parameter Settings

Configures voice call parameters like call progress tone, codecs, and silence suppression.

Other Configuration Settings

Adjusts various settings like private service, call acceptance, and anonymous call rejection.

4.12.2 SIP Parameter Settings

Configures SIP server addresses, ports, and outbound proxy settings.

Register Interval and DNS SRV Settings

Sets registration intervals and DNS query types for SIP server communication.

Configuring GSM-SIP Mapping Code

Maps GSM cause codes to SIP response codes for better interoperability.

4.12.3 Port Parameter

Configures parameters for individual ports.

Port Configuration Details

Configures individual port settings, including SIP User ID, authentication, and gain.

Digit Map and Tools

4.13 Digit Map Configuration

Defines digit map syntax for custom call routing and number manipulation.

4.14 Tools Overview

Provides access to various diagnostic and management tools.

4.14.1 Firmware Upload

Guides on updating the device firmware, including version checking and package preparation.

4.14.2 Syslog Configuration

Configures syslog for network device data logging and error reporting.

4.14.3 Filelog / Filelog Download

Manages file logs stored locally for system diagnostics and downloads them.

4.14.4 Management Parameter Settings

Configures management parameters like NTP, Web Port, and Telnet Port.

4.14.5 Configuration Backup

Allows downloading the current device configuration for backup purposes.

4.14.6 Configuration Restore

Enables restoring a previously backed-up configuration to the device.

4.14.7 IVR Voice Prompt Upload

Allows uploading custom voice prompts for incoming PSTN calls.

4.14.8 Ping Test Utility

Performs a ping test to check network reachability and measure round-trip time.

4.14.9 Tracert Test Utility

Executes a traceroute to diagnose network paths and transit delays.

4.14.10 Network Capture Tool

Captures network traffic for diagnostic purposes, supporting PCM, Syslog, RTP, and DSP data.

4.14.11 Voice Loopback Test

Conducts voice loopback tests (DSP TDM and DSP IP) to diagnose audio paths.

4.14.13 Username & Password Management

Allows modification of web and telnet login credentials for security.

4.14.14 Factory Reset

Resets all device parameters to their factory default settings.

4.14.15 Device Restart

Restarts the gateway device to apply changes or resolve issues.

Troubleshooting and Command Line Interface

5.1 Login and DWG Command Basics

Covers logging into the gateway via Telnet and understanding basic command-line interface (CLI) usage.

5.2 Commands in ROS# Mode

Introduces commands available in the privileged ROS# mode for advanced system management.

5.2.1 ROS# Command Summary

Lists key commands available in ROS# mode, accessible via a help prompt.

5.2.2 General ROS# Commands

Details common ROS# commands for showing IP address, time, version, and SIP configuration.

5.3 Commands in Config Mode

Describes commands used within the configuration mode for managing network and system settings.

5.3.1 Config Mode Command Summary

Provides an overview of commands available in config mode through a help prompt.

5.3.2 General Config Mode Commands

Lists essential Config mode commands for setting time, saving configurations, and enabling debug modes.

5.4 SIP Log Tracing

Guides on tracing SIP logs by enabling debug messages and using telnet commands.

5.5 ECC Log Tracing (Call Details)

Explains how to trace ECC logs to analyze call details and module behavior.

5.6 Module Log Tracing

Details methods for tracing module-specific logs for troubleshooting.

Antenna Isolation Techniques

6.1 Isolation by Distance

Recommends physical separation distances between antennas to minimize interference.

6.2 Isolation by Metal Shielding Baffles

Suggests using metal baffles between antennas to block radiation coupling and improve isolation.

6.3 Isolation by Orthogonal Polarization

Explains how orthogonal polarization of antennas can enhance isolation.

6.4 Isolation by Antenna Radiation Pattern

Discusses using antenna radiation patterns and placement to improve isolation.

Frequently Asked Questions

7.1 Network Access Issues

Provides troubleshooting steps for network connectivity issues when the gateway is physically connected.

7.2 Equipment Registration Failures

Offers solutions for SIM card registration failures, checking network and configuration.

7.3 Incorrect Caller ID Display

Addresses issues with incorrect caller ID display during outgoing calls.

7.4 Sudden Call Interruption

Provides steps to diagnose and resolve sudden call interruptions.

7.5 Poor Voice Quality Issues

Offers solutions for poor voice quality, including network checks and tunnel configuration.

Glossary of Terms

Related product manuals