Edwards EXS Series User Manual

11. Service
Our products ar
e supported by a worldwide network of our service centres and
distributors. Each service centre oers a wide range of opons including:
▪ equipment decontaminaon
▪ service exchange
▪ repair
▪ rebuild
▪ tesng to factory specicaons.
The equipment that has been serviced, repaired or rebuilt is returned with a full
warranty. The local service centre can also provide our engineers to support the on‑site
maintenance, service or repair of the equipment. For more informaon about service
opons, contact our nearest service centre or company.
We can provide training, tooling and spares to overhaul the dry pumping systems.
Remove pump accessories before returning the dry pumping system for service.
11.1 Return the equipment or components for service
Before you send your equipment to us for service or for any other reason, you must send
us a completed Declaraon of Contaminaon of Vacuum Equipment and Components –
Form HS2. The HS2 form tells us if any substances found in the equipment are
hazardous, which is important for the safety of our employees and all other people
involved in the service of your equipment. The hazard informaon also lets us select the
correct procedures to service your equipment.
We provide instrucons for compleng the form in the Declaraon of Contaminaon of
Vacuum equipment and Components – Procedure HS1.
If you are returning a vacuum pump, note the following:
▪ If a pump is con
gured to suit the applicaon, make a record of the conguraon
before returning the pump. All replacement pumps will be supplied with default
factory sengs.
▪ Do not return a pump with accessories ed. Remove all accessories and retain
them for future use.
▪ The instrucon in the returns procedure to drain all uids does not apply to the
lubricant in pump oil reservoirs.
Download the latest documents from edwardsvacuum.com/HSForms/, follow the
procedure in HS1, ll in the electronic HS2 form, print it, sign it, and return the signed
copy to us.
NOTICE:
If we do not r
eceive a completed HS2 form, your equipment cannot be serviced.
07/2021 - ©Edwards Limited
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A41870880_A - Service

Edwards EXS Series Specifications

General

Brand	Edwards
Model	EXS Series
Category	Water Pump
Language	English