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The UVC video stream
sometimes freezes.
・ The displayed image may pause for a brief second when the
object moves quickly. In that case, adjusting the brightness
manually may improve the problem.
There is a distortion of the
image.
・ Use a high-spec PC. Also, reducing the resolution or frame rate
may improve the distortion of the image.
About the light (LED lighting)
The brightness of the LED lighting will diminish with long-term use. If its brightness has
significantly diminished, consult the dealer from whom you purchased this product or
our nearest branch/office for replacement (subject to charge).
About long-term usage of this product
Due to the lifetime of its parts, if this product is used for longer than the warranty period,
its performance and quality may deteriorate. In this case, we will replace the parts for
a charge. Consult the dealer from whom you purchased this product or our nearest
branch/office.
About the battery
The built-in battery has its own life span. Along with frequency of use, time of use and
the time passed, battery capacity decreases gradually.
If the battery quickly runs out of power, contact your dealer or our nearest
branch/office.
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