Section 14: In Case of Difficulty
170
Avoiding Common Print Problems
Printing problems are normally related to stopping, resetting or trying to repeat a job
before the computer has been allowed enough time to transmit the entire job. If you
do interrupt a job while it is being transmitted (printed) to the Legend engraver, there
is a good chance that the remaining data is still somewhere between the computer and
the engraver, unless you take precautions to clear the print queue. To avoid most
common print problems, ALWAYS double click on the Legend printer icon (under
settings, printers) to check for partial jobs, if you interrupt a job in progress. They
can then be canceled or deleted from the computer. ALWAYS reset the Legend
before starting another print job.
Problem: Engraver will not vector.
Solution:
1. Please verify that the print driver is set to “vector” or “combined”.
2. Verify that your artwork is correct for vectoring.
3. Scanned images will not vector.
4. Filled or solid images will not vector (outlines only).
5. If you are using Corel 3.0 or Corel 5.0, verify that line width is .007 or less.
6. If you are using Corel 6.0 or Corel 7.0, the line width is DPI dependent.
7. If you are vectoring at 600 DPI, then your line width must be .001.
8. If you are vectoring at 300 DPI, then your line width must be .003.
Problem: Engraver beeps and displays “IDLE” but no engraving took place.
Solution:
1. Please verify that the page size in your drawing program is the same as the
piece size in the print driver. If you are still experiencing the same problem,
you will need to go into Windows Setup and verify page size. Click on Start
move up to Setting and click on Printers. Highlight proper printer then click
on File | Properties | Details | Setup. Verify the page size there and change if
needed. Assure that the “Measurement System” in Windows is set to “U.S.”
To accomplish this click on Start | Control Panel | Regional Settings |
Number.
2. Verify that your artwork is as you intended. Some programs have a “wire
frame” preview that won’t remind you that you are using white letters on a
white background.
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