You may be using paper that
is creased, old, too thin, or too
thick.
See the paper specifications in
Appendix B and use new, clean sheets
of paper.
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever” in
Chapter 3.
The printer does not fully eject a single sheet.
Cause What to do
Your paper may be too long. Press the Load/Eject button to eject
the sheet. Make sure the page length of
your paper is within the specified
range. See the single-sheet paper
specifications in Appendix B. Also
check and adjust the paper size setting
in your application or printer driver.
The printer does not load continuous paper or does not feed it
properly.
Cause What to do
The paper release lever is not
set correctly.
Set the paper release lever to the
tractor position for the paper source
you want to use. For more information
on setting the paper release lever to the
correct tractor position, see the section
in Chapter 3 on loading paper with the
tractor you want to use.
Single-sheet paper is in the
paper path.
Press the Load/Eject button to eject
the sheet.
Continuous paper is not
loaded properly.
See Chapter 3 for instructions on
loading continuous paper with the
tractor you want to use.
8
Troubleshooting
R
Gentian Rev.c
A5 size Chapter 8
97/06/20 pass 1
Troubleshooting
8-5
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