Wrong tear-off position
The printer prints on (or too far away from) the perforation of
your continuous paper.
Cause What to do
The tear-off position setting is
incorrect.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 3.
You moved the paper using
the knob while the printer
was on.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 3.
c
Caution:
Never use the knob to adjust the tear-off position; you may damage the
printer or lose the tear-off position.
The printer you want to use is
not selected in your software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
The paper size setting in your
application or printer driver
may not match the size of the
paper you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor may not match the size
of the paper you are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode or the EPSON
Remote! utility. See “Making Default
Settings” in Chapter 5, or “Using the
EPSON Remote! utility” in Chapter 2.
L
Gentian Rev.c
A5 size Chapter 8
97/06/20 pass 1
8-8
Troubleshooting
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