EPSON Stylus Photo RX700 Revision A
Troubleshooting Troubleshooting for Scanner 73
3.6 Troubleshooting for Scanner
This section describes repair/service for the Scanner mechanism. In troubleshooting,
first identify the trouble at the unit level based on the observation.
According to the observation as described in Table 3-16, perform the necessary
checking by referring to the appropriate table.
Scanner Errors at User Level
Observation of Trouble and Reference for Remedy
Scanner does not operate for initialization
Table 3-15. Scanner Errors at User Level
Error Cause Remedy
Scanner error • Lamp has burnt out.
• Power is turned on without
unlocking the scanner.
• The scanner carriage is
interfering with any other part.
• Unlock the CR.
• Replace the scanner lamp.
• Replace the scanner carriage unit.
• Remove the obstacle.
Command error Undefined command is detected. When correct command is received, error
status is cancelled.
Turn the power off once and then turn it
on again.
Scanner open Scanner cover is open. Close the cover.
Table 3-16. Observation of Trouble and Reference for Remedy
Observation Description of Trouble
Reference for
Remedy
Even with power turned on, the
machine does not operate.
The machine does not operate for
initialization.
Table 3-17
“Fatal error” occurred.
Indication error occurs and it is not
cleared even after power is turned off
once and then turned on again.
CR unit does not operate. Table 3-18
CR unit operates but error is indicated. Table 3-19
The fluorescent lamp does not turn on.
Table 3-20
Picture is not read clearly. Picture is not read clearly. Table 3-21
“Communication error”.
Indication error occurs and when
communication with the host is tried
again, “Communication error” recurs.
USB interface error
Table 3-13
Table 3-17. Scanner does not operate for initialization
Cause Check Point Yes/No Remedy
Connector is disconnected. 1. Check each connector
for disconnection?
Yes
Connect the disconnected
connector.
No Replace the main board.
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