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2. Press the home button, if necessary.
3. Select Maintenance > Paper Guide Cleaning.
4. Follow the on-screen instructions to clean the paper guide.
5. Repeat these steps as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related references
Paper Feeding Problems
Paper Ejection Problems
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Related tasks
Resetting the Roller Counter on the LCD Screen
Loading Paper in the Paper Cassettes and Rear Paper Tray
Cleaning the Translucent Film
If the print quality has not improved after aligning the print head and cleaning the paper path, the
translucent film inside the product may be smeared with ink.
To clean the printer head path, use the following:
• Several cotton swabs
• ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent
• A small flashlight
Caution: Do not use any other liquid to clean the translucent film or you may damage your product.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
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