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Parent topic: Solving Problems
Cannot View or Print from a USB Device
If you cannot view or print photos or documents from a USB device connected to your product, try these
solutions:
• Make sure memory devices are enabled on the product.
• Make sure your device is compatible with the product.
• Make sure the files on your device are in the correct format.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related tasks
Disabling the External Interface
Cannot Save Files on a USB Device
If you cannot save files on a USB device connected to your product, try these solutions:
• To save faxes on a USB device, create a folder using the unconditional save/forward settings on the
product control panel.
• Make sure the device is not write-protected.
• Make sure the device has enough available space.
• Make sure memory devices are enabled on your product.
• Make sure the device is compatible with the product.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related tasks
Disabling the External Interface
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