Epson Workforce Pro WF-C8610 Series

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1. Open the ADF cover.

2. Use a so, moist cloth to clean the roller and the interior of the ADF.

Important:

❏ Using a dry cloth may damage the surface of the roller.

❏ Use the ADF aer the roller has dried.

User's Guide

Maintaining the Printer

177

Main Page

Table of Contents2
About this Manual7
Introduction to the Manuals7
Using the Manual to Search for Information7
Marks and Symbols9
Descriptions Used in this Manual9
Operating System References9
Important Instructions11
Safety Instructions11
Printer Advisories and Warnings12
Advisories and Warnings for Setting Up/Using the Printer12
Advisories and Warnings for Using the Printer with a Wireless Connection13
Advisories and Warnings for Using the Touchscreen14
Advisories and Warnings for Using the Optional Cabinet14
Protecting Your Personal Information14
Printer Basics15
Part Names and Functions15
Control Panel19
Basic Screen Configuration20
Icons Displayed in the LCD Screen20
Touch Screen Operations22
Entering Characters23
Job/Status Screen Configuration24
Viewing Animations24
Preparing the Printer26
Loading Papers26
Available Paper and Capacities26
Paper Handling Precautions30
Loading Paper in the Paper Cassette31
Loading Paper in the Rear Paper Feed33
Loading Envelopes and Precautions35
Loading Long Papers and Precautions36
List of Paper Type36
List of Detected Paper Sizes37
Placing Originals37
Detecting the Original Size Automatically37
Available Originals for the ADF38
Placing Originals on the ADF39
Placing Originals on the Scanner Glass41
Inserting an External USB Device43
Inserting and Removing an External USB Device43
Accessing an External USB Device from a Computer43
Managing Contacts44
Registering or Editing Contacts44
Registering or Editing Grouped Contacts45
Registering Frequently Used Contacts46
Register Contacts on a Computer46
Backing up Contacts Using a Computer46
Registering Your Favorite Settings as a Preset46
Menu Options for Presets47
Menu Options for Settings47
Menu Options for General Settings47
Menu Options for Print Counter53
Menu Options for Supply Status54
Menu Options for Maintenance54
Menu Options for Language55
Menu Options for Printer Status/Print55
Menu Options for Contacts Manager55
Menu Options for User Settings56
Saving Power56
Saving Power - Control Panel56
Printing58
Printing from the Printer Driver on Windows58
Accessing the Printer Driver58
Printing Basics58
Printing on 2-Sides60
Printing Several Pages on One Sheet61
Printing and Stacking in Page Order (Reverse Order Printing)62
Printing a Reduced or Enlarged Document62
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)63
Printing with a Header and Footer69
Printing a Watermark70
Printing Password-Protected Files71
Printing Multiple Files Together71
Printing Using the Color Universal Print Feature72
Adjusting the Print Color73
Printing to Emphasize Thin Lines73
Printing Clear Bar Codes74
Canceling Printing74
Menu Options for the Printer Driver74
Printing from the Printer Driver on Mac os77
Printing Basics77
Printing on 2-Sides79
Printing Several Pages on One Sheet80
Printing and Stacking in Page Order (Reverse Order Printing)80
Printing a Reduced or Enlarged Document81
Adjusting the Print Color82
Canceling Printing82
Menu Options for the Printer Driver82
Making Operation Settings for the Mac os Printer Driver84
Printing Files from a Memory Device85
Printing JPEG Files from a Memory Device85
Printing TIFF Files from a Memory Device85
Menu Options for Memory Device86
Printing from Smart Devices88
Using Epson Iprint88
Using Epson Print Enabler91
Using Airprint91
Canceling Ongoing or Queued Jobs92
Copying93
Copying Basics93
Copying on 2-Sides93
Copying Multiple Originals Onto One Sheet94
Basic Menu Options for Copying94
Advanced Menu Options for Copying96
Scanning98
Scanning Using the Control Panel98
Scanning to a Network Folder or FTP Server98
Scanning to an Email102
Scanning Using the Settings Registered on the Computer (Document Capture Pro)105
Scanning to a Memory Device108
Scanning to the Cloud110
Scanning to a Computer (WSD)112
Scanning from a Computer114
Authenticating Users on Epson Scan 2 When Using Access Control114
Scanning Using Epson Scan 2114
Scanning from Smart Devices117
Connecting from Smart Device by Wi-Fi Direct117
Installing Epson Iprint118
Scanning Using Epson Iprint118
Scanning by Touching Smart Devices to the N-Mark119
Faxing121
Before Using Fax Features121
Sending Faxes Using the Printer121
Sending Faxes Using the Control Panel121
Sending Faxes Dialing from the External Phone Device123
Sending Faxes on Demand (Using Polling Send/Bulletin Board Box)124
Various Ways of Sending Faxes126
Receiving Faxes on the Printer130
Receiving Incoming Faxes130
Receiving Faxes by Making a Phone Call132
Saving and Forwarding Received Faxes134
Viewing Received Faxes Saved in the Printer on the LCD Screen135
Menu Options for Faxing136
Recipient136
Fax Settings136
More138
Menu Options for Fax Box139
Inbox/Confidential139
Stored Documents140
Polling Send/Board141
Checking the Status or Logs for Fax Jobs144
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)144
Checking Fax Jobs in Progress145
Checking the Fax Job History146
Reprinting Received Documents146
Sending a Fax from a Computer146
Sending Documents Created Using an Application (Windows)147
Sending Documents Created Using an Application (Mac OS)149
Receiving Faxes on a Computer150
Saving Incoming Faxes on a Computer151
Canceling the Feature that Saves Incoming Faxes to the Computer151
Checking for New Faxes (Windows)151
Checking for New Faxes (Mac OS)152
Replacing Ink Cartridges and Other Consumables154
Checking the Status of the Remaining Ink and the Maintenance Box154
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel154
Checking the Status of the Remaining Ink and the Maintenance Box - Windows154
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os154
Ink Cartridge Codes155
Ink Cartridge Handling Precautions155
Replacing Ink Cartridges157
Maintenance Box Code158
Maintenance Box Handling Precautions158
Replacing a Maintenance Box159
Maintenance Rollers Codes159
Replacing Maintenance Rollers in Paper Cassette 1159
Replacing Maintenance Rollers in Paper Cassette 2 to 4164
Temporarily Printing with Black Ink169
Temporarily Printing with Black Ink - Control Panel169
Temporarily Printing with Black Ink - Windows170
Temporarily Printing with Black Ink - Mac os171
Conserving Black Ink When the Black Ink Is Low (for Windows Only)171
Maintaining the Printer173
Checking and Cleaning the Print Head173
Checking and Cleaning the Print Head - Control Panel173
Checking and Cleaning the Print Head - Windows174
Checking and Cleaning the Print Head - Mac os174
Aligning Ruled Lines174
Cleaning the Paper Path175
Cleaning the Paper Path for Ink Smears175
Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette)176
Cleaning the ADF176
Cleaning the Scanner Glass179
Network Service and Software Information180
Application for Configuring Printer Operations (Web Config)180
Running Web Config on a Web Browser180
Running Web Config on Windows181
Running Web Config on Mac os181
Application for Scanning Documents and Images (Epson Scan 2)181
Adding the Network Scanner182
Application for Configuring Scanning from the Computer (Document Capture Pro)183
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)183
Application for Sending Faxes (PC-FAX Driver)184
Application for Printing Web Pages (E-Web Print)184
Software Update Tools (Software Updater)185
Installing the Latest Applications185
Uninstalling Applications186
Uninstalling Applications - Windows187
Uninstalling Applications - Mac os187
Printing Using a Network Service188
Solving Problems189
Checking the Printer Status189
Checking Messages on the LCD Screen189
Error Code on the Status Menu191
Checking the Printer Status - Windows196
Checking the Printer Status - Mac os196
Checking the Software Status196
Removing Jammed Paper196
Paper Does Not Feed or Eject Correctly197
Paper Jams197
Paper Feeds at a Slant197
Several Sheets of Paper Are Fed at a Time198
Paper Does Not Feed from the Optional Paper Cassette Units198
Paper Does Not Feed Correctly after Replacing the Maintenance Rollers198
Paper out Error Occurs198
Original Does Not Feed in the ADF198
Paper Is Not Stacked in Order199
Paper Is Ejected in an Unexpected Direction199
Power and Control Panel Problems200
Power Does Not Turn on200
Power Does Not Turn off200
Printer Turns off During Use200
Power Turns off Automatically200
LCD Screen Gets Dark200
Touch Screen Does Not Respond200
Cannot Operate from the Control Panel200
Cannot Print from a Computer201
Checking the Connection (USB)201
Checking the Connection (Network)201
Checking the Software and Data201
Checking the Printer Status from the Computer (Windows)203
Checking the Printer Status from the Computer (Mac OS)204
Checking Other Problems204
Cannot Print from an Iphone or Ipad204
Printout Problems205
Adjusting the Print Quality205
Adjusting the Print Quality for each Paper Type206
Printout Is Scuffed or Color Is Missing206
Banding or Unexpected Colors Appear206
Colored Banding Appears at Intervals of Approximately 3.3 CM206
Blurry Prints, Vertical Banding, or Misalignment207
Print Quality Is Poor208
Paper Is Smeared or Scuffed209
Paper Is Smeared During Automatic 2-Sided Printing210
Printed Photos Are Sticky210
Images or Photos Are Printed in Unexpected Colors210
The Position, Size, or Margins of the Printout Are Incorrect210
Printed Characters Are Incorrect or Garbled211
The Printed Image Is Inverted211
Mosaic-Like Patterns in the Prints211
Unintentionally Printing on 2-Sides211
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image212
Moiré (Cross-Hatch) Patterns Appear in the Copied Image212
An Image of the Reverse Side of the Original Appears in the Copied Image212
The Printout Problem Could Not be Cleared212
Other Printing Problems213
Printing Is too Slow213
Printing Slows down Dramatically During Continuous Printing213
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8213
Cannot Start Scanning214
Scanned Image Problems215
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass215
Straight Lines Appear When Scanning from ADF215
The Image Quality Is Rough215
Offset Appears in the Background of Images215
Text Is Blurred216
Moiré Patterns (Web-Like Shadows) Appear216
Cannot Scan the Correct Area on the Scanner Glass216
Text Is Not Recognized Correctly When Saving as a Searchable PDF217
Cannot Solve Problems in the Scanned Image217
Other Scanning Problems218
Scanning Speed Is Slow218
Cannot Send the Scanned Image by Email218
Scanning Stops When Scanning to Pdf/Multi-TIFF218
Problems When Sending and Receiving Faxes218
Cannot Send or Receive Faxes219
Cannot Send Faxes220
Cannot Send Faxes to a Specific Recipient220
Cannot Send Faxes at a Specified Time221
Cannot Receive Faxes221
Cannot Save Received Faxes to a Memory Device221
Memory Full Error Occurs222
Sent Fax Quality Is Poor222
Faxes Are Sent at the Wrong Size223
Received Fax Quality Is Poor223
Cannot Receive A3 Size Faxes223
Received Faxes Are Not Printed223
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes224
Other Faxing Problems224
Cannot Make Calls on the Connected Telephone224
Answering Machine Cannot Answer Voice Calls224
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong224
Other Problems224
Slight Electric Shock When Touching the Printer224
Operation Sounds Are Loud224
The Date and Time Are Incorrect225
Memory Device Is Not Recognized225
Cannot Save Data to a Memory Device225
Forgot Your Password225
Application Is Blocked by a Firewall (for Windows Only)226
Is Displayed on the Photo Selection Screen226
Appendix227
Technical Specifications227
Printer Specifications227
Scanner Specifications228
Interface Specifications228
Fax Specifications228
Network Function List229
Wi-Fi Specifications230
Ethernet Specifications230
Security Protocol231
Supported Third Party Services231
External USB Device Specifications231
Supported Data Specifications231
Dimensions232
Electrical Specifications233
Environmental Specifications233
Installation Location and Space234
System Requirements235
Installing the Optional Units236
Optional Cabinet Code236
Installing the Optional Cabinet236
Optional Paper Cassette Unit Code240
Installing the Optional Paper Cassette Units240
Regulatory Information246
Standards and Approvals for European Model246
German Blue Angel247
Restrictions on Copying247
Moving and Transporting the Printer248
Preparing to Move the Printer248
When Moving the Printer on the Cabinet's Casters250
When Moving the Printer with Optional Paper Cassette Units Attached251
Transporting the Printer251
Copyright252
Trademarks252
Where to Get Help253
Technical Support Web Site253
Contacting Epson Support254

Epson Workforce Pro WF-C8610 Series - Page 177

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