Paper Is Smeared or Scued
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce
scu
setting. If you enable this setting, print quality may decline or printing may
slow down.
❏ Control panel
Select Settings > General Settings > Printer Settings from the home screen, and then enable ick Paper.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
If the paper is still scued aer selecting the ick Paper and Envelopes setting, select Short Grain Paper in
the Extended Settings window of the printer driver.
❏ Mac OS
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as theick paper and
envelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 31
& “Loading Paper in the Rear Paper Feed” on page 33
& “Cleaning the Paper Path for Ink Smears” on page 175
User's Guide
Solving Problems
209
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