Eos Configuration Utility 461
Maintenance and Diagnostics
The following options are available in this display :
Deep Clear
Save Logs
Backup Show Archive
Restore Show Archive
Backup and Restore System Settings
Face Panel Test
File Manager
GCE
Concert
UpdaterAtor
Touch Screen Test
Upgrade Console
Upgrade I/O Firmware
Network Drives
Shared Folders
Log Off
Firmware Update
Deep Clear
{Deep Clear} functions in much the same way that “New” does from the File menu or “Reset Sys-
tem” does from the Clear menu (both are found within the Browser). A deep clear is automatically
performed when new software is installed. Sometimes it is useful to perform a deep clear between
updates.
The advantage of deep clear is that you can clear all desk data before reloading the desk’s current
state during boot. This is helpful if you are moving a new desk onto the network and don’t want it to
suddenly take control of a system or if you somehow end up with a corrupt show file that is causing
issues upon boot.
It’s worth noting that Deep Clear (like Reset System and File>New) does not reset any of the settings
in the Eos Configuration Utility (ECU) like its operational mode or IP address settings. Everything in
the ECU remains as it was last configured.
Save Logs
Clicking on the {SaveLogs} button displays a dialog box prompting you to save the desk log files for
troubleshooting purposes. You have the option to select/ deselect any of the various individual log
files to be saved.
By clicking on the {Advanced} button, you can select or deselect any of the various individual log files
to be saved.
Clicking {Next} you will be able to provide additional information, the date, and time of the issue.
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