Evolis PRIMACY 2 User Manual

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PRIMACY 2
TECHNICAL SUPPORT

If you do not manage to solve your problem, you can obtain further information and help from the Evolis partner network.
Evolis partner network
For unresolved technical problems, contact your Evolis dealer.
If you do not know any Evolis dealers, contact us to have the contact information of the nearest Evolis dealer. When calling an Evolis dealer, make sure
to be close to a computer and to provide the following information:
• Printer model and serial number
• The version of your mobile operating system.
• A description of the incident
• A description of what was performed to try and resolve the incident
myplace.evolis.com includes a number of aspects related to day-to-day use of the
printer.
Finding information on myplace.evolis.com
If additional technical help is needed, information on using and troubleshooting Evolis printers is available on myplace.evolis.com.
• 
• Print drivers
• User manuals
• Videos about using and maintaining Evolis printers
• 

Evolis PRIMACY 2 Specifications

General

Resolution	300 dpi
Card Format	ISO CR80 - ISO 7810 (53.98 mm x 85.60 mm)
Print Technology	Dye-sublimation
Card Capacity	100 cards (0.76 mm - 30 mil)
Card Feeding	Automatic
Card Thickness	0.25 to 1.25 mm (10 to 50 mil)
Card Types	PVC cards, Composite PVC cards, PET cards
Connectivity	USB, Ethernet
Encoding Options	Magnetic stripe encoder, Smart card contact station, Contactless card encoder
Operating Systems Supported	Windows, Mac OS, Linux
Dimensions	247 mm (H) x 205 mm (W) x 381 mm (D)
Weight	4.02 kg
Print Speed	Up to 280 cards/hour (YMCKO)