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PRIMACY 2
TECHNICAL SUPPORT
If you do not manage to solve your problem, you can obtain further information and help from the Evolis partner network.
Evolis partner network
For unresolved technical problems, contact your Evolis dealer.
If you do not know any Evolis dealers, contact us to have the contact information of the nearest Evolis dealer. When calling an Evolis dealer, make sure
to be close to a computer and to provide the following information:
• Printer model and serial number
• The version of your mobile operating system.
• A description of the incident
• A description of what was performed to try and resolve the incident
myplace.evolis.com includes a number of aspects related to day-to-day use of the
printer.
Finding information on myplace.evolis.com
If additional technical help is needed, information on using and troubleshooting Evolis printers is available on myplace.evolis.com.
•
• Print drivers
• User manuals
• Videos about using and maintaining Evolis printers
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