Error Explanation Troubleshooting
10 Battery pack charge level insufficient.
– Recharge the battery pack using the dedicated
battery charger.
11
Battery charge level too high.
– Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
12 The battery is almost / completely dead.
– Recharge the battery pack using the dedicated
battery charger.
20
Electrical measurements defective.
– Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
21
Heat sensor defective.
– Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
24
The internal voltage is outside the operating
range.
– Recharge the battery pack using the dedicated
battery charger.
25
Motor current measurement error.
– Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
26
The software has been reset.
– Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
40
Over-current detected in motor.
– Reduce the load on the motor by pedalling
more slowly or reducing the assisted
pedalling power level.
Error code table
EN
トラブルシューティング - TROUBLESHOOTING
113
JPN
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