14 Problem Solving
414
Problem Solving
14
016-741
016-742
016-743
016-744
016-745
O [Cause] An error occurred during the update process of the
machine.
[Remedy] Turn the machine off and on. If the problem persists,
contact our Customer Support Center or your dealer.
016-746
O [Cause] An unsupported feature is included in the received PDF.
[Remedy] Print using a print driver.
016-747
O [Cause] The memory became insufficient when using both the
[Repeat Image] and [Annotation] features simultaneously.
[Remedy] Take one of the following actions:
z
Use the bigger annotation image size.
z
Use less [Repeat Image].
z
Increase memory.
016-748
O O O O [Cause] Unable to print due to insufficient hard disk space.
[Remedy] Reduce the number of print pages by dividing up the print
data or printing one copy at a time when making multiple
copies.
016-749
O [Cause] For a print job:
1. The print language received from the print driver is
unsupported by this machine.
2. A PDF file was to be printed on the PDF-unsupported
model using ContentsBridge.
For printing of a document received by Internet Fax:
3. The print language received from the print driver is
unsupported by this machine.
[Remedy] For Cause 1: Use the machine’s print driver for printing. If
the problem persists, contact our Customer Support
Center.
Note•An optional package is necessary for some print languages
such as PostScript. For more information, contact
our Customer Support Center.
For Cause 2: Do not use ContentsBridge to print a PDF
file.
For Cause 3: Request the sender to send Internet Fax
using a print language supported by this machine.
016-750
O [Cause] The machine received a PDF and a printing job ticket from
an application that allows to directly send PDF (such as
"ContentsBridge"), but the printing job ticket data had a
grammar or print instruction unsupported by this machine.
[Remedy] Check if you are correctly using the application (such as
"ContentsBridge") and if the print instruction was correct. If
your application usage and print instruction are correct,
check with the application manufacturer for operations of
the application. If the problem persists, have a printer
settings list, a job history report, and the print data with the
printing job ticket ready, and contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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