14 Problem Solving
432
Problem Solving
14
027-525
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a file could not be deleted from the SMB server
due to one of the following reasons:
z
The file does not exist.
z
The file is opened.
z
The specified file name is being used as a directory.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-527
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, a folder could not be deleted from the SMB server
due to one of the following reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-528
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, no space is available at the save location on the
SMB server.
[Remedy] Check if the save location has free space.
027-529
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, an unexpected error has occurred on the SMB
server, or an unexpected internal error has occurred on
the machine.
[Remedy] Log in to the server from another computer using the same
user name, to see if a file can be written into the same
save location on the server. If the error persists, it may be
an internal error. Contact our Customer Support Center.
027-543
O [Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check if the server name of the SMB server is correct.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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