16 Problem Solving
470
Problem Solving
16
016-584
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because folder creation was not
successful on the FTP server after connection.
[Remedy] Take one of the following actions:
z
Check if the specified folder name can be used in the
save location.
z
Check if the same folder name exists in the save
location.
z
Check if enough space is available in the save location.
016-585
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because file deletion was not
successful on the FTP server after connection.
[Remedy] Check the access privilege to the FTP server.
016-586
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because lock folder deletion was not
successful on the FTP server after connection.
[Remedy] Take one of the following actions:
z
Check the access privilege to the FTP server.
z
If any lock directory (.LCK) exists in the forwarding
destination, delete it manually, then retry executing the
job.
016-587
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because folder deletion was not
successful on the FTP server after connection.
[Remedy] Check the access privilege to the FTP server.
016-588
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the data could not be written
in the FTP server after connection.
[Remedy] Check if enough space is available in the save location.
016-589
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the data could not be read
from the FTP server after connection.
[Remedy] Check the access privilege to the FTP server.
016-590
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the file could not be saved in
the FTP server; [File Name Conflict] may be set to [Cancel
Job].
[Remedy] Set [File Name Conflict] to any item other than [Cancel
Job].
016-591
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the filing policy was invalid.
[Remedy] When [File Name Conflict] is set to [Change Name and
Save], make sure the file format is not Multiple-Page.
016-592
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because access to the
NEXTNAME.DAT file was not successful after connection
to the FTP server.
[Remedy] When [File Name Conflict] is set to [Change Name and
Save], check the NEXTNAME.DAT file is correct.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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