16 Problem Solving
478
Problem Solving
16
016-776
O O O [Cause] An error occurred during image conversion processing.
[Remedy] For error upon forwarding with Scan to Mailbox or iFax:
The image conversion processing for the data may be
finished partially. Get each converted page from the
mailbox using CentreWare Internet Services.
Refer to "CentreWare Internet Services" (P.230).
For error after instructing encryption or signature using
certificate:
Take one of the following actions:
z
Check if the certificate is valid.
z
Set the correct date and time on the machine.
016-777
O [Cause] A hard disk error occurred during image processing.
[Remedy] The hard disk may be defective. For replacing the hard
disk, contact our Customer Support Center.
016-778
O [Cause] The scanned image conversion processing was
interrupted, due to insufficient disk space.
[Remedy] Remove unnecessary data from the hard disk to increase
free disk space.
016-779
O [Cause] An error occurred during scanned image conversion
processing.
[Remedy] Retry scanning. If using large-size paper such as A3 with
[Scan Resolution] set to 600dpi, specify [Scan Resolution]
to 400dpi or less in [Scan Options]. If the error persists,
contact our Customer Support Center.
016-780
O [Cause] A hard disk error occurred during scanned image
conversion processing.
[Remedy] The hard disk may be defective. For replacing the hard
disk, contact our Customer Support Center.
016-781
O [Cause] Unable to connect to the SMTP server.
z
Unable to establish a connection between the machine
and the server.
z
The ASCII characters are not used for the host name
specified on the machine, though the connection
between the machine and the server has been
established.
[Remedy] Take one of the following actions:
z
Make sure the network cables are plugged in securely.
z
Enter the host name using ASCII characters in [System
Settings] > [Network Settings] > [Machine E-mail
Address and Host Name].
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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