Error Code
421
Problem Solving
14
010-330
O [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
012-211
012-212
012-213
012-221
012-223
012-224
012-231
012-243
012-249
O [Cause] Finisher malfunction
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
012-260
012-263
012-264
012-265
012-268
012-269
012-282
012-283
012-284
012-291
012-295
012-296
O [Cause] Lower Center Tray (Right Middle Tray) malfunction
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-210
016-211
016-212
016-213
016-214
016-215
016-216
016-218
016-219
O [Cause] An error occurred in the software.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
O [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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