14 Problem Solving
422
Problem Solving
14
016-229
016-230
O [Cause] An error occurred in the software
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-231
O [Cause] The Image Extension Kit may be damaged, or may not be
installed correctly.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-232
O [Cause] An error occurred during initialization of the high
compression board.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-234
016-235
016-236
016-237
016-238
016-239
O [Cause] An error occurred in the Authentication feature of the
machine.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
016-240
O [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.