14 Problem Solving
440
Problem Solving
14
016-762
O [Cause] The specified printer language is not installed on the
machine.
[Remedy] For [USB] in [Print Mode] under [Port Settings], specify
correct printer language.
016-763
O [Cause] Unable to connect to the POP server.
[Remedy] Confirm the POP server IP address set on the machine.
016-764
O [Cause] Unable to connect to the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-765
O [Cause] Unable to send the e-mail because the hard disk on the
SMTP server is full.
[Remedy] Consult the SMTP server administrator.
016-766
O [Cause] An error occurred on the SMTP server.
[Remedy] Consult the SMTP server administrator.
016-767
O [Cause] Unable to send the e-mail because the address is not
correct.
[Remedy] Confirm the address, and try sending again.
016-768
O [Cause] Unable to connect to the SMTP server because the
machine's mail address is incorrect.
[Remedy] Confirm the machine's mail address.
016-769
O [Cause] The SMTP server does not support delivery receipts
(DSN).
[Remedy] Send e-mail without setting delivery receipts (DSN).
016-770
O [Cause] Direct Fax is restricted.
[Remedy] Consult your system administrator whether Direct Fax is
available. If it is available, contact our Customer Support
Center.
016-774
O O O [Cause] Unable to process compression conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-775
O O O [Cause] Unable to process image conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
016-776
O O O [Cause] An error occurred during image conversion processing.
[Remedy] For errors occurring when forwarding with Store to Folder
or Internet Fax: The image conversion processing for the
part of the data may be completed. Retrieve each
converted page from the folder using CentreWare Internet
Services.
For more information, refer to "Configuring Machine Settings
Using CentreWare Internet Services" (P.259).
For errors occurring after instructing encryption or
signature using a certificate:
Take one of the following measures:
z
Check whether the certificate is valid.
z
Set the correct date and time on the machine.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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