Error Code
475
Problem Solving
14
027-778
O [Cause] The destination SMTP server does not support the SMTP-
AUTH system set on the machine.
[Remedy] Confirm the authentication type supported by the SMTP
server with your network administrator. The machine
supports the following authentication types: PLAIN (plain
text) authentication, LOGIN (BASE64) authentication, and
CRAM-MD5 (challenge-response).
027-779
O [Cause] Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
O O O [Cause] The received e-mail was discarded because no
documents were attached to it. (The machine is set to print
attached documents only.)
[Remedy] To print the mail body or header information also, change
settings in the [Properties] screen of CentreWare Internet
Services.
Refer to "11 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
O O [Cause] The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail
again.
033-310
033-311
033-312
033-313
033-314
033-315
033-316
033-317
033-318
033-319
033-320
033-321
033-322
033-323
033-324
033-325
033-326
033-327
033-328
033-329
033-331
033-332
033-333
033-334
033-335
033-336
033-338
O O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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