14 Problem Solving
484
Problem Solving
14
062-310
062-345
062-360
062-362
062-371
062-380
062-386
062-389
062-393
062-395
062-396
062-397
062-398
O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
062-790
O [Cause] Copying of the scanned document is prohibited.
[Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in
the User Guide.
071-210
O [Cause] Tray 1 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 1.
071-212
O [Cause] Tray 1 malfunction
[Remedy] Execute the operation again.
072-210
O [Cause] Tray 2 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 2.
072-212
O [Cause] Tray 2 malfunctioned
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 2.
073-210
O [Cause] Tray 3 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 3.
073-212
O [Cause] Tray 3 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 3.
074-210
O [Cause] Tray 4 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 4.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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