Error Code
485
Problem Solving
14
074-212
O [Cause] Tray 4 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray
other than Tray 4.
077-212
077-214
077-215
O [Cause] Detected the installation of a tray of a different type than
expected.
[Remedy] Contact our Customer Support Center.
077-314
077-320
O O O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
091-313
O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
091-407
O [Cause] An error occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the
cartridge again.
091-417
O [Cause] An error occurred in the drum cartridge [R4].
[Remedy] Pull out the drum cartridge [R4], and then insert the
cartridge again.
091-427
O [Cause] An error occurred in the drum cartridge [R3].
[Remedy] Pull out the drum cartridge [R3], and then insert the
cartridge again.
091-437
O [Cause] An error occurred in the drum cartridge [R2].
[Remedy] Pull out the drum cartridge [R2], and then insert the
cartridge again.
091-914
O [Cause] A contact failure occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the
cartridge again.
091-917
O [Cause] A contact failure occurred in the drum cartridge [R4].
[Remedy] Pull out the drum cartridge [R4], and then insert the
cartridge again.
091-918
O [Cause] A contact failure occurred in the drum cartridge [R3].
[Remedy] Pull out the drum cartridge [R3], and then insert the
cartridge again.
091-919
O [Cause] A contact failure occurred in the drum cartridge [R2].
[Remedy] Pull out the drum cartridge [R2], and then insert the
cartridge again.
091-921
O [Cause] The drum cartridge [R1] is not installed, or a contact failure
occurred in the drum cartridge [R1].
[Remedy] Make sure that the drum cartridge [R1] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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