14 Problem Solving
486
Problem Solving
14
091-927
O [Cause] The drum cartridge [R4] is not installed, or a contact failure
occurred in the drum cartridge [R4].
[Remedy] Make sure that the drum cartridge [R4] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
091-928
O [Cause] The drum cartridge [R3] is not installed, or a contact failure
occurred in the drum cartridge [R3].
[Remedy] Make sure that the drum cartridge [R3] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
091-929
O [Cause] The drum cartridge [R2] is not installed, or a contact failure
occurred in the drum cartridge [R2].
[Remedy] Make sure that the drum cartridge [R2] is installed. When
the drum cartridge is installed, pull out the drum cartridge,
and then insert it again.
092-312
092-313
092-314
092-315
093-314
093-315
093-316
093-317
O [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the same message is displayed again, contact our
Customer Support Center.
093-426
O [Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the
cartridge again.
093-427
O [Cause] An error occurred in the toner cartridge [Y] (yellow).
[Remedy] Pull out the toner cartridge [Y] (yellow), and then insert the
cartridge again.
093-428
O [Cause] An error occurred in the toner cartridge [M] (magenta).
[Remedy] Pull out the toner cartridge [M] (magenta), and then insert
the cartridge again.
093-429
O [Cause] An error occurred in the toner cartridge [C] (cyan).
[Remedy] Pull out the toner cartridge [C] (cyan), and then insert the
cartridge again.
112-700
O [Cause] The finisher's punch waste container is full.
[Remedy] Empty the punch waste container.
For more information on how to empty the punch waste container, refer to
"Emptying Punch Waste Container (for Finisher-B1)" (P.68).
116-210
O O O [Cause] An error occurred in the USB memory device or media
reader.
[Remedy] Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer
Support Center.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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